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Paper Tape
Posts: 2
Registered: ‎05-03-2014
Location: India
Message 1 of 4 (954 Views)

USB 3.0 Ports not working in lenovo ideapad z500.

Hi.

I have a laptop with windows 8.1. The problem is out of my 3 USB ports (2 USB2.0 and 1 USB 3.0) USB 3.0 does not work at all.

When i try to plugin any device like a Pendrive it dosent read, if I insert a cooler it gives no power. I think it may be a hardware problem but in the device manager

there is 1 USB Root HUB(xHCI) which i think is for my 3.0, however some tabs seems to be missing like Power, Advanced.uplod.png

Paper Tape
Posts: 5
Registered: ‎05-08-2014
Location: Canada
Message 2 of 4 (939 Views)

Re: USB 3.0 Ports not working in lenovo ideapad z500.

I had this exact same problem, an external drive only worked in right side usb 2.0 port at stupid slow speeds on my z510 i7.  I tried deleting all the choices in system devices and letting it reinstall, but that did not change anything. Lenovo gave me the worst customer service and their computers suck, this is the first time I bought one of them and will be the last.

Paper Tape
Posts: 2
Registered: ‎05-03-2014
Location: India
Message 3 of 4 (932 Views)

Re: USB 3.0 Ports not working in lenovo ideapad z500.

Did you fix this problem?

Paper Tape
Posts: 5
Registered: ‎05-08-2014
Location: Canada
Message 4 of 4 (930 Views)

Re: USB 3.0 Ports not working in lenovo ideapad z500.

No could not figure out what it was and gave up trying.

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