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sharq
Fanfold Paper
Posts: 22
Registered: ‎10-29-2012
Location: The Netherlands
Views: 3,730
Message 1 of 4

USB drivers (Z580, win7)

very short

 

my usb ports are not working 

if i put somthing in it it says its installing but shortly after it says its not succesfull

and in device manager it says it's a unknown device: http://i.imgur.com/2Lv7wHm.png

 

so where can i download these drivers for usb ports

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 3,717
Message 2 of 4

Re: USB drivers (Z580, win7)

hi sharq,

 

Welcome to Lenovo Community Forums!

 

Still in Device Manager do a rightclick on those two devices.

       Choose properties

                 On the window that will show up choose the Details TAB

                    Change the property and choose hardware ID

                          It will show you a value copy that and paste both back here.

 

Regards

Solid Cruver



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sharq
Fanfold Paper
Posts: 22
Registered: ‎10-29-2012
Location: The Netherlands
Views: 3,707
Message 3 of 4

Re: USB drivers (Z580, win7)

USB\ROOT_HUB20&VID8086&PID1E2D&REV0004
USB\ROOT_HUB20&VID8086&PID1E2D
USB\ROOT_HUB20

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 3,697
Message 4 of 4

Re: USB drivers (Z580, win7)

Hi

 

Can you try installing these two drivers,

 

Intel USB 3.0 Driver
0muh08ww.exe
5.34MB

 

Intel Chipset Driver
0mch07ww.exe
2.48MB

 

See if that works

Cheers!



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