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Nyakolaj
Fanfold Paper
Posts: 13
Registered: ‎08-03-2011
Location: Hungary
Views: 2,475
Message 1 of 26

Veriface Password Manager does not work properly

I have an Ideapad z460 with Windows 7 Home Premium Edition. Veriface seems to work properly -- it is installed, my face scanned and stored, and it logs me in when I start Windows.

 

But the Password Manager associated with it does not do anything. It does not recognise webpages, and nothing happens when I enter a used id + password to any webpage. As far as I understand, a window should pop up asking if I want to store the current password, but it does not. I can launch the Password Manager application, but in the window where it should list the saved passwords, it shows an empty list only.

 

I tried restarting Windows, removing and reinstalling the application, I tried compatibility view -- nothing works here. I use Internet Explorer 9.

 

In my former laptop, which was a Thinkpad sl500, the Password Manager for the fingerprint scanner worked fine, I loved the application. And I am really disappointed with this one not working.

Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 2,456
Message 2 of 26

Re: Veriface Password Manager does not work properly

hey Nyakolaj,

 

i'm looking at the download page for the Z460 (http://consumersupport.lenovo.com/us/en/DriversDownloads/drivers_list.aspx?CategoryID=633979) and I do not see any Password Manager software. Could you capture a screenshot of the Power Manager you use as I would like to see what is the proper name for it.






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Community SeniorMod
Community SeniorMod
Posts: 3,928
Registered: ‎01-21-2010
Location: US
Views: 2,454
Message 3 of 26

Re: Veriface Password Manager does not work properly

Serge, it's actually part of Veriface.  I have a big file downloading on the Ideapad right now, when it's done, I'll send you a shot of it, but it just says password manager and you have to open Veriface to get it open.

 

 

 

Dave

 

 


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Nyakolaj
Fanfold Paper
Posts: 13
Registered: ‎08-03-2011
Location: Hungary
Views: 2,442
Message 4 of 26

Re: Veriface Password Manager does not work properly

 

 

 

OK do you have any idea how I can insert a screenshot here into a forum post? I am able to capture it, but not to insert here. I have been trying hard, but I do not seem to find the solution.

 

 

 

Community SeniorMod
Community SeniorMod
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Location: US
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Message 5 of 26

Re: Veriface Password Manager does not work properly

The easy way would be to upload it to a hosting site like tinypic and then provide a link to it in your reply. I put a screenshotlink in my above post.

 

Dave


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Nyakolaj
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Posts: 13
Registered: ‎08-03-2011
Location: Hungary
Views: 2,419
Message 6 of 26

Re: Veriface Password Manager does not work properly

Here it is:

 

http://tinypic.com/r/wt81w6/7 

 

(do not be scared, this is in Hungarian language; anyway you will recognize the "Lenovo", "Veriface" and "Password Manager" words, and the layout; the rest says "Password Manager is able to store the log-in information for a webpage and log you in automatically. You did not give the password for the webpage."

 

 

Retired Moderator
Retired Moderator
Posts: 13,719
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Location: CZ
Views: 2,415
Message 7 of 26

Re: Veriface Password Manager does not work properly

have you tried to re-install veriface?

http://www.krasotaiskusstva.com
Nyakolaj
Fanfold Paper
Posts: 13
Registered: ‎08-03-2011
Location: Hungary
Views: 2,414
Message 8 of 26

Re: Veriface Password Manager does not work properly

Yes. It came pre-installed on my newly purchased machine; so when I saw it did not work properly, I checked to see if it is downloadable from Lenovo and found that it is; so I uninstalled, restarted Windows, downloaded, reinstalled. Still does not work.

Retired Moderator
Retired Moderator
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Message 9 of 26

Re: Veriface Password Manager does not work properly

have you tried to run veriface from the link on desktop by right clicking & selecting "run as admin"?

http://www.krasotaiskusstva.com
Community SeniorMod
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Message 10 of 26

Re: Veriface Password Manager does not work properly

I think I might have found out what's happening.

 

I don't use Veriface for  password managing, but I do use it for logging on.  

 

In the notes in help, it says that the Password Manager only supports Internet Explorer 6, 7, and Internet Explorer 8.

 

I have Internet Explorer 9, so I can't test it.

 

Dave 


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