07-26-2009 10:29 PM
07-27-2009 06:48 AM
1) How old is this computer?
2) Call up tech support they will at least be able to test to see if you are having bad memory issues or possibly narrow down if it's your motherboard
3) If you feel that this is a software issue with your system (and it doesn't seem like its pointing in that direction) backup your data to an external drive / device and then do the One Key Recovery (with a tech on the phone, they can walk you through the process)
07-27-2009 08:29 AM
The computer is 1 year old.
Calling tech-support will not work for me since I'm in Korea.
I have changed from the standard home edition to business while also having changed my partition settings so that one-key recovery will not work, nor do I want home vista reinstalled.
Yes, I feel that this is a software issue, however, if there are any software utilities to check my hardware it would be of great help to know their names.
I will use a memory tester now and post the results.
07-27-2009 08:43 AM - last edited on 07-27-2009 10:19 AM by JaneL
You can use vista's built in system diagnostics to narrow down the issue.If its a hardware issue vista will let you know.
Use the "generate health report" and let vista check your hardware.If it has and redexclamation marks with any of the hardware you may want to check it out.
What message do you get in the BSOD?not the hexadecimal value,but the exception the OS throws when an error occurs.something like "IRQ_MORE_ORLESS" or "UNMOUNTABLEBOOT VOLUME"?.
If you want to note down the error this time,go to system properties and deselect the option in error reporting "Automatically restart my system"
.If you can give me details about what exactly the error message is,i can search for solutions in microsoft support.
Hope this info helps you
07-28-2009 02:03 AM
Skip to the end for direct questions.
Thanks vijaysaradhi for telling me how to disable the automatic restart and introduce the health report utility.
Okay, it passed the memory tests. Using memtest86+
The system health report looked really normal. The only fail was due to my disabling the annoying UAC in security center.
Have you ever heard of a PC getting BSOD because it's been running to long (not memory leaks) but more from an overheating standpoint. I feel like the crashes are possibly due long exposure to intense calculations causing heat.
For example - sometimes my g/f will play a game for 8 hours causing the graphics card to heat up, when she finishes the game sometimes the resolution on the computer has lowered itself, I'm guessing it's due to the heat and stress.
Could running a hot computer cause BSOD? This just crossed my mind, I use the rightmark utility to lower the voltage of the cpu and the cpu does not go above 68 C while running vista under any circumstance, it idles at 55 C in summer 45 C in winter and averages about 60 C using applications and games. I don't think the undervolting is causing BSOD because I've run this computer with the same settings with rightmark for a year. Just in case though, I'll slightly increase the voltage.
As always, I'll report progress. Next time I crash, I'll write down the error codes and hexadecimal.
Can overheating cause BSOD?
Can running a processor for extended periods of time cause BSOD (no memory leaks or problems)?
08-04-2009 11:26 AM
Okay, after a vacation and some reworking of the OS I have had another blue screen and here's the error message.
A clock interval was not recieved on a secondary processor within the allocated time interval.
Hex: 00000101 (00000061, 00000000, 803D1120, 00000001)
Everything else was normal BSOD stuff.
So, from the sound of the message, I'm thinking that this is a processor related issue. Since this is my first laptop and since I havn't bought a computer in 8 years, I'm guessing that this is the second core of the processor. Am I wrong? If not, does this mean it's going bad?
On a side note, how hard is it to remove and replace the processor on a laptop? I've assembled PC's billions of times, but laptops have much smaller components, if the CPU is hard to access than I'll probably have to leave it alone, I don't have much more than a screw driver set here in Korea.
08-13-2009 11:42 PM - edited 08-13-2009 11:53 PM
Even before i could respond to your post you sent me a PM.please remember that i donot work for lenovo and it is not my compulsion to post here.I will only answer if i have a possible solution,I sent you a PM check it.Please have some patience when waiting for solutions from others.