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Lamb_1803
Paper Tape
Posts: 2
Registered: ‎07-03-2014
Location: USA
Views: 4,638
Message 1 of 3

WIndows 7 Home Basic download for Lenovo z580

I tried to recover my PC to factory settings using the CD's that I had created with OneTouch Recovery software. However the recovery failed - perhaps due to scratches in the disk. 
 
My laptop came with Windows 7 Home Basic (64 bit).
 
A question that I have is whether there is a way to get a copy of the OS (I have the serial key with me on a sticker pasted under the laptop). I would really appreciate any help.
 
Thank you.
Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 4,609
Message 2 of 3

Re: WIndows 7 Home Basic download for Lenovo z580

hi Lamb_1803,

 

Welcome to the Forums.

 

As an alternative to the Recovery Discs that you created, have you tried pressing the OneKey Recovery button to restore the system?

 

If that doesn't work, your options are:

1. Call lenovo to obtain a copy of the recovery disc (recommended)

2. Create a Windows 7 Universal Installation Disc and use it to install Win7 Home Basic.

 

In an event that the disc is still not being read (possibly due to a defective ODD lens), consider creating a Bootable Windows 7 Installation USB Flash Drive to install the OS.

 

 

Regards



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Lamb_1803
Paper Tape
Posts: 2
Registered: ‎07-03-2014
Location: USA
Views: 4,576
Message 3 of 3

Re: WIndows 7 Home Basic download for Lenovo z580

hi neokenchi,

 

Thanks a lot for your help.. I have downlaoaded and successfully installed the OS by creating a universal insatllation disc. My laptop is running as good as new now. Thanks again! Have a nice day ahead Smiley Happy

 

Regards

Lamb

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