03-09-2017 01:18 PM
Hi, I have a Y510p laptop, and it's close to 3 years old now, which means the original software that came with it out from the factory is Windows 8.
So a month or two ago a malware and virus screwed up my precious laptop that I've tried super hard to not screw it up with viruses. I did remove the malware and virus, but then there was still a persisting thing so I decided to factory reset it.
After that, it went back to Windows 8 thanks to onekey recovery through novo button, and I've tried to install Windows 10 back, it did download and prepare to install and whatnot. But then when it reaches the "your PC will restart several times" part, when it restarts, the Lenovo splash art appears and nothing else happens, there's no spinning circles thing, and it stays there for a few hours so I decided to force shut down my PC. Before I did the Windows 10 installation, I did check for updates for a Windows 8 and installed them. I don't know what is going on and I need help!
Solved! Go to Solution.
03-09-2017 01:45 PM
Hi AmericanBear ,
To avoid creating other unneccessary partition during install and even windows.old folders that can eat up space, starting a fresh slate of OKR would be better.
Disable / uninstall any antivirus that may block windows update but you can immediately proceed with Win 8.1 patch even manually before proceeding with Windows 10 installation winthin Windows.
Hoping such suggestions help.
Update us how things go.
03-10-2017 11:51 AM
03-11-2017 07:39 AM
I've heard people say you can update Windows 8 straight to Windows 10, which is what I did before I made this post, hence the failure to install. I did update it from 8.1 to 10 after that. Thanks.