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acog416
What's DOS?
Posts: 2
Registered: ‎11-29-2014
Location: United States
Views: 281
Message 1 of 2

Windows 8.1 64-bit USB 3 ports not working

Last night, all 3 of the USB ports on my laptop were workking just fine. I open my laptop today and I find out that one of them randomly stopped working. I don't know if this is relevant, but I had a wireless mouse USB dongle connected in that port last night, and when I was putting everything away to go to bed, I put my laptop in a bag and slide it down a socket, landing a little hard on the side where the dongle was connected. Please help!!

 

I have an Ideapad Y410P.

acog416
What's DOS?
Posts: 2
Registered: ‎11-29-2014
Location: United States
Views: 279
Message 2 of 2

Re: Windows 8.1 64-bit USB 3 ports not working

Also, where it says USB 3, if you're reading that and think I'm talking about USB 3.0, don't get mislead. I don't even know why I typed that, and I don't know if the broken port is USB 3.0.

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