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sohailur
Paper Tape
Posts: 5
Registered: ‎02-14-2017
Location: AU
Views: 3,627
Message 1 of 4

Windows10 (64-bit) - Lenovo Z50-70 Touchpad stopped working

Hi Support

 

My Lenovo laptop Z50-70 Touchpad stopped working.

OS is Windows 10 (64-bit)

 

Can you please advise ?

 

Thanks

Sohail

Sydney- Australia

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,535
Message 2 of 4

Re: Windows10 (64-bit) - Lenovo Z50-70 Touchpad stopped working

Hi there, Sohailur                    -

 

Thank you for writing in to the Lenovo Forum - happy to have you here today.

 

Just found the same problem with my lenovo Z50. Touch pad completely non responsive.

 

Under start menu, settings, devices, mouse & touchpad, additional mouse options, elan tab. The elan touchpad settings were completely grayed out and unavailable.

 

So from there I went to the window search in the task bar and typed in "computer management” and opened the computer management desktop app. Under device manager selected mice and other pointing devices and then elan input device. In the elan properties window that opened I selected uninstall to uninstall the driver and in the next box that opened warning that the driver was about to be uninstalled l checked the delete driver and then OK. Then restarted windows. In the process of restarting windows detected the elan touchpad as a new device and installed the driver in time for the login screen. So my elan touch pad is now working again.

 

Here is the link to download the Lenovo Windows 10 driver for the touchpad from our support site.  -> TouchPad Driver Windows 10

 

Update us how it goes.

 

 

 

 

Regards,

 

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sohailur
Paper Tape
Posts: 5
Registered: ‎02-14-2017
Location: AU
Views: 3,548
Message 3 of 4

Re: Windows10 (64-bit) - Lenovo Z50-70 Touchpad stopped working

Thanks Shashi 

 

I have found the problem with TouchPad and fixed it by myself. TouchPad was disabled by my son accidently. I enabled it and it's starts working as usual.

Retired Support Specialist
Posts: 3,772
Registered: ‎12-24-2015
Location: IN
Views: 3,509
Message 4 of 4

Re: Windows10 (64-bit) - Lenovo Z50-70 Touchpad stopped working

Great that all goes well.Smiley Happy

Please feel free to utilize our forums at any time.

 

 

 

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