cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Highlighted
kbez66
Fanfold Paper
Posts: 6
Registered: ‎06-06-2010
Location: North America
Views: 12,298
Message 1 of 28

Wireless on my Y560 just stopped working

My wireless worked fine last night. Got up this morning, turned the computer on, and the wireless does not work.


Here's what I've done so far:

* Using fn+F5 I've ensured the wireless is turned on.

* When I try to connect wirelessly I get "error 651 modem not working." But the wireless works with the other twocomputers in my house, and when I hook up directly to the modem/router (Motorola 3347 from Qwest) with anEthernet cable, the Y560 works fine. So I do not think the modem is the problem.

* Tried to "auto detect" driver update using the Lenovo support, but that was useless. It did not autodetect anything.

* From the Lenovo site, it looks like the wireless drivers for the Y560 are all from March, and I got the computer in lateMay, so I should have the latest drivers installed anyway.


Do not know what to do. Any help would be appreciated.

 

 

pepemosca
Token Ring
Posts: 473
Registered: ‎05-29-2010
Location: Argentina
Views: 12,264
Message 2 of 28

Re: Wireless on my Y560 just stopped working

Try to renew the IP address from your computer and reseting the modem.

 

Try these tutorials for your Windows 7 system:

http://www.forum.techcuriosity.com/viewtopic.php?p=630

http://www.ehow.com/how_5800492_renew-ip-address-windows-7.html

 

To reset the modem... maybe unplugg it from the power supply.

Maybe you will need to restore to factory defaults.

 

Good luck!

________________________________
Lenovo IdeaPad Y560 - 06462BU - Black
kbez66
Fanfold Paper
Posts: 6
Registered: ‎06-06-2010
Location: North America
Views: 12,245
Message 3 of 28

Re: Wireless on my Y560 just stopped working

Thanks, pepemosca. Unfortunately that did not work.

 

The computer works fine with the modem when I connect directly using the ethernet cable, which gives me unsettling suspicion that the wireless card has gone bad. Does that happen? If it has, how can I tell?

 

 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 12,227
Message 4 of 28

Re: Wireless on my Y560 just stopped working

 right click my computer > manage > device management > network adapters > find your wireless device > right click and remove > select yes if asked > restart your computer

 

then let windows install drivers by itself, if it doesn't install drivers and try again.

ps: if readycomm installed, remove it.

and do not forget to activate wireless button, too ( probably on the front side of your computer )

 

by the way, does your wireless adapter detect any wireless connections?


http://www.krasotaiskusstva.com
kbez66
Fanfold Paper
Posts: 6
Registered: ‎06-06-2010
Location: North America
Views: 12,203
Message 5 of 28

Re: Wireless on my Y560 just stopped working

Here is what I did:

 

 right click my computer > manage > device management > at this point there is no "wireless device." There is a "Bluetooth Radios" icon that when clicked on breaks out into two further icons, which read "Broadcom BCM 2070 Bluetooth 2.1 + EDR USB Device" and "Microsoft Bluetooth Enumerator."

 

To tell the truth, I do not know how and have not been able to figure out how to see what connections my wireless adaptor is detecting. It worked the first time I hooked it up, so I did not follow up and see what other local networkds there are. Surely, there are some. I live in a subdivision surrounded by other houses.

 

I am a rookie with WIndows 7 and do not know how to ferret out what wireless networks my computer detects. That is what leads me to believe the wireless card or driver is bad. I do not think it is detecting anything right now.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 12,179
Message 6 of 28

Re: Wireless on my Y560 just stopped working

my mistake.

my computer > manage > device management > network adapters


http://www.krasotaiskusstva.com
kbez66
Fanfold Paper
Posts: 6
Registered: ‎06-06-2010
Location: North America
Views: 12,157
Message 7 of 28

Re: Wireless on my Y560 just stopped working

Thanks, yigit, but I finally broke down and took it to the IT support staff at my university (which uses Lenovo computers). I bought the computer throught the university.

 

The IT tech there had it fixed in a jiffy. Somehow the wireless device got shut off in the start up phase of booting up. I have a hazy grasp on these things, but he had to go into the BIOS set up phase to turn the wireless deviced on. It somehow had gotten toggeld off. Problem solved. I could not have done it myself. Happy for the IT staff.

Thanks for you help though.

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 12,131
Message 8 of 28

Re: Wireless on my Y560 just stopped working

i didn't do anything but you're welcome.


http://www.krasotaiskusstva.com
Calibri
Paper Tape
Posts: 4
Registered: ‎12-05-2010
Location: Canada
Views: 11,519
Message 9 of 28

Y560 Wireless Adapter Detected but does not work

Windows7 detects the hardware, but when I trouble shoot it tells me to turn on wireless capability.
However, when I press Fn+F5 it doesn't respond, and I made sure the switch is on.

 

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 11,513
Message 10 of 28

Re: Y560 Wireless Adapter Detected but does not work

on.png

 

also make sure it's on by clicking on/off button and function keys working.

if function keys not working, re-install power management.

do not forget to activate wireless via bios.

 


http://www.krasotaiskusstva.com

Check out current deals!


Shop current deals

Top Kudoed Authors