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chrisadams96
What's DOS?
Posts: 2
Location: Canada
Views: 223
Message 1 of 3

Y 40-80 Headphone Jack Not Working

The headphone jack on my new Y 40-80 has been acting up for the last 24 hours or so and nothing I do seems to fix it. When I plug in my headphones and try to listen to music the instrumentals come through perfectly fine but the vocals are all messed up. I have tried with several different headphone pairs as well as testing them all on my friends  Y 40-80 with no issues. When i plug in my computer speakers through the same port the music is played back perfectly normal and the built in computer speakers are still working the way you would expect. I have no clue what could be causing this! Please help!!!!

Thanks,

Chris

Retired Support Specialist
Posts: 23
Location: Egypt
Views: 210
Message 2 of 3

Re: Y 40-80 Headphone Jack Not Working

Dear chrisadams96,

 

Welcome in Lenovo Community.

 

I would like to confirm that you are using a 3.5 mm combo jack head set that have 3 metal rings around the Jack.

 

If the one that you are using isn't a combo jack headset so i would recommend to use a one.

 

Waiting for your kind reply.

 

Regards,

 

Menna.

chrisadams96
What's DOS?
Posts: 2
Location: Canada
Views: 203
Message 3 of 3

Re: Y 40-80 Headphone Jack Not Working

Yes, the headphones are 3.5 mm with 3 metal rings. I tried it with two pairs of headphones both with this set-up. The speakers on the other hand only have two metal rings.

Thank you for the quick reply!

 

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