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RileyWaffle
Paper Tape
Posts: 1
Registered: ‎04-18-2016
Location: US
Views: 1,028
Message 1 of 2

Y-50 Touch - Screen has my background burned in, and all colors are messed up.

Hi,

I got my Lenovo-Y50 Touch around Christmas time of 2015 and it has been working perfectly except for the occasinal blue screen every one or two months, but starting today the laptop screen now has all colors messed up, my background is burned into the screen, and i have no idea what the problem could be. I know it is not my graphics card because my main display is working perfectly as usual, and i have not dropped it or messed with any of the inside components.

All help is appriciated.

Edit: Now the entire screen is pink. 

Sr Support Specialist
Posts: 9,501
Registered: ‎11-30-2015
Location: PH
Views: 993
Message 2 of 2

Re: Y-50 Touch - Screen has my background burned in, and all colors are messed up.

Hi RileyWaffle , 

 

 

Welcome to the Community Forums. 

 

If the issue is localized only on the LCD display and ok with the external monitor even within the BIOS , you may try updating current BIOS version from the support site initially . 

 

For the same issue after BIOS update most likely either LCD cable  / inverter or LCD itself is having some issue similar to this discussion , then call in tech support for the recommended repair. 

Please reference Service TIP IN20141024-002/ HT101356.

 

English 24 hours a day 7 days/week
1-877-4-Lenovo, 1-877-453-6686
Schedule a Callback for faster support

 

Update us how things go. 

 

 

Regards



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