09-29-2011 06:49 PM - edited 09-29-2011 06:51 PM
i purchased this notebook and found the really big problem.Sometimes,when i playing games or watching videos my system is crashing with BSOD and after restart my Nvidia videocard doesnt working and gpu switch is always White(on),and i cant see my Nvidia GPU in device manager.
After some reboots its works again and this crash will appear again in few days.
I installed all updated drivers from Lenovo.com.
Version of my Bios is 2.05
Today i installed Nvidia beta-drivers 285.38 but it not helped,after installing i started SC2 and again crash.
What should i do?
09-30-2011 11:45 AM
Not at all. Unfortunately someone with the same system as you, and possibly experiencing the same problem hasn't seen your post in the 3 hours 10 minutes between your posts and the 1 hour 50 minutes between your last post and this one.
It's a forum, regrettably somtimes it takes a little time as nobody can be online all the time and added to that forum traffic is usually slower on a Friday and at weekends.
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10-06-2011 06:33 PM
Mine had the same problem. I got the Y570 on Friday (9-30-11) and it blue screened that night. Then it didn't recognize the video card so I uninstalled it in safe mode and re-installed the latest nvidia drivers from the lenovo site. Then another blue screen. Did a one touch restore and re-installed drivers with another blue screen. Then I tried the latest friver from the nvidia site. All with the same BSOD result. I called Lenovo on Sunday (10-2-11) and they promptly sent a fed ex barcode and I sent it in on Monday (10-3-11). They told me I would have it back within seven days of them receiving it.
I got notification that they received it yesterday (10-5-11). I will post again with when I get the laptop back. So far Lenovo has fast courteous service and I know that 100% of computers out of production can't be perfect. I just hope mine comes back perfect.
10-13-2011 10:41 AM
Got the computer on 10-11-11. They put a new image on and it has been working since I got it with no blue screens. I wish they could have just sent me the image on disks but oh well. Overall I would say the warranty service was a success.
02-12-2012 01:55 PM
Hey, I got this computer Thursday night and am already having the exact same issue just a day later. Has anyone found a fix for it yet or am I going to need to send it in and hope they "fix" it?