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Torex
Paper Tape
Posts: 3
Registered: ‎09-29-2011
Location: Казахстан
Views: 1,580
Message 1 of 10

Y-570 Blue Screen with Nvidia drivers

Hello,

i purchased this notebook and found the really big problem.Sometimes,when i playing games or watching videos my system is crashing with BSOD and after restart my Nvidia videocard doesnt working and gpu switch is always White(on),and i cant see my Nvidia GPU in device manager.

 

After some reboots its works again and this crash will appear again in few days.

 

I installed all updated drivers from Lenovo.com.

 

Version of my Bios is 2.05

Today i installed Nvidia beta-drivers 285.38 but it not helped,after installing i started SC2 and again crash.

 

What should i do?

Torex
Paper Tape
Posts: 3
Registered: ‎09-29-2011
Location: Казахстан
Views: 1,545
Message 2 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Is that forum dead?

Retired SuperMod
Retired SuperMod
Posts: 9,293
Registered: ‎11-27-2007
Location: SK
Views: 1,542
Message 3 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Not at all. Unfortunately someone with the same system as you, and possibly experiencing the same problem hasn't seen your post in the 3 hours 10 minutes between your posts and the 1 hour 50 minutes between your last post and this one.

 

It's a forum, regrettably somtimes it takes a little time as nobody can be online all the time and added to that forum traffic is usually slower on a Friday and at weekends.

Andy  

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francismc3423
Blue Screen Again
Posts: 3
Registered: ‎10-01-2011
Location: Boston, MA
Views: 1,476
Message 4 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Mine had the same problem.  I got the Y570 on Friday (9-30-11) and it blue screened that night.  Then it didn't recognize the video card so I uninstalled it in safe mode and re-installed the latest nvidia drivers from the lenovo site.  Then another blue screen.  Did a one touch restore and re-installed drivers with another blue screen.  Then I tried the latest friver from the nvidia site.  All with the same BSOD result.  I called Lenovo on Sunday (10-2-11) and they promptly sent a fed ex barcode and I sent it in on Monday (10-3-11).  They told me I would have it back within seven days of them receiving it. 

 

I got notification that they received it yesterday (10-5-11).  I will post again with when I get the laptop back.  So far Lenovo has fast courteous service and I know that 100% of computers out of production can't be perfect.  I just hope mine comes back perfect.

Torex
Paper Tape
Posts: 3
Registered: ‎09-29-2011
Location: Казахстан
Views: 1,471
Message 5 of 10

Re: Y-570 Blue Screen with Nvidia drivers

I just returned that notebook back and bought from Asus.
The best decision imo.
francismc3423
Blue Screen Again
Posts: 3
Registered: ‎10-01-2011
Location: Boston, MA
Views: 1,449
Message 6 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Got a text today saying that my computer has been shipped.  I am really hoping they fixed the BSOD Nvidia problem.  We shall see.

Gang
What's DOS?
Posts: 2
Registered: ‎10-11-2011
Location: Moscow
Views: 1,404
Message 7 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Hello
I have the same problem, did you found any solution? Or the only way to fix is the service center? Maybe there is fix for drivers?
Gang
What's DOS?
Posts: 2
Registered: ‎10-11-2011
Location: Moscow
Views: 1,388
Message 8 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Hello, did you received your laptop? And how it works?
I don't knojw what to do - go to the service center or wait for software or driver update?
francismc3423
Blue Screen Again
Posts: 3
Registered: ‎10-01-2011
Location: Boston, MA
Views: 1,359
Message 9 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Got the computer on 10-11-11.  They put a new image on and it has been working since I got it with no blue screens.  I wish they could have just sent me the image on disks but oh well.  Overall I would say the warranty service was a success.  

ksteven813
Punch Card
Posts: 18
Registered: ‎02-04-2012
Location: United states
Views: 960
Message 10 of 10

Re: Y-570 Blue Screen with Nvidia drivers

Hey, I got this computer Thursday night and am already  having the exact same issue just a day later. Has anyone found a fix for it yet or am I going to need to send it in and hope they "fix" it?

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