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4 Posts

07-29-2017

United States of America

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Y40-80 Keyboard and trackpad not working

2017-07-29, 15:40 PM

Ever since a Windows update took place last night, my keyboard and trackpad won't work. I've tried a system reboot using the recovery key, and tried to perform a Lenovo system update but nothing has worked. I tried to update the BIOS on the Lenovo support site but there is no option for Windows 10, only Windows 8.1, as you can see here:

 

http://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y40-80/downloads

 

If anyone has anything else for me to try I'd really appreciate it.

 

Mod's Comment: Please be advised that bumping your post is only allowed after 3 days. Any bumps sooner will be removed as they unfairly move new postings farther down the list.

 

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4308 Posts

11-18-2012

United States of America

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Re: Y40-80 Keyboard and trackpad not working

2017-07-31, 3:12 AM
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2056 Posts

02-28-2012

Ecuador

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Re: Y40-80 Keyboard and trackpad not working

2017-08-02, 16:25 PM

Hi, welcome to the forum.

 

Can you check if Windows Device Manager recognize that you have attached a keyboard and trackpad? If you find those, open device and check which drivers does it lists on both.  (You can post some screenshot). If you are using a external mouse and keyboard, check that it does not get confused with the other ones.

 

Regards

 









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