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Owlset
Paper Tape
Posts: 5
Registered: ‎06-09-2015
Location: Singapore
Views: 295
Message 1 of 9

Y410P Unable to launch any games

So recently I had to do a complete format of my computer, on completion and reinstall of the programs I generally use, I was unable to open any games.
More accurately, I was only able to start them up before they opened with blackscreens and crashed to desktop with no error messages.

I have tried reinstalling Directx, .Net Framework, graphics drivers. But nothing has worked.

Social Support Agent
Social Support Agent
Posts: 2,387
Registered: ‎08-10-2014
Location: IN
Views: 284
Message 2 of 9

Re: Y410P Unable to launch any games

Hi Owlset,

 

Welcome to the Forums  

 

As per the query we understood that you are facing issue with system unableto launch any games in your Lenovo Y410p laptop.

 

Can you share the graphic driver current version. Check with games which has lower graphics.

 

Hope this helps. Do post back if the issue persists.

 

Best regards,         

                                                                            

Ashwin. S



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Owlset
Paper Tape
Posts: 5
Registered: ‎06-09-2015
Location: Singapore
Views: 272
Message 3 of 9

Re: Y410P Unable to launch any games

Current driver version  would be GeForce Game Ready Driver version 353.06

Also, tried your suggestion, I am able to run a game called superhexagon which is a 2D game.

Social Support Agent
Social Support Agent
Posts: 2,387
Registered: ‎08-10-2014
Location: IN
Views: 266
Message 4 of 9

Re: Y410P Unable to launch any games

Hi Owlset,

 

Go to device manager and select the drop down list under display adapters option, double click on the device and select driver tab and share the complete driver version.

Hope this helps. Do post back if the issue persists.

 

Best regards,         

                                                                            

Ashwin. S



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Guru
Posts: 3,429
Registered: ‎04-02-2014
Location: MX
Views: 255
Message 5 of 9

Re: Y410P Unable to launch any games

Which 3D games are you trying to play?

What error message do you get? or nothing happens when you double click on a game?

Are you using any external devices?

 

Can you verify in your Control Panel > Device Manager > Display, that the GPU is displayed.

 

Which windows do you have?

Did you factory reset or did a fresh windows install from your own DVD/USB?

(Maybe Windows is corrupted)

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Owlset
Paper Tape
Posts: 5
Registered: ‎06-09-2015
Location: Singapore
Views: 237
Message 6 of 9

Re: Y410P Unable to launch any games

Attached below are the two devices under display adapters.

asas.jpgasda.jpg

Owlset
Paper Tape
Posts: 5
Registered: ‎06-09-2015
Location: Singapore
Views: 236
Message 7 of 9

Re: Y410P Unable to launch any games

Some 3D games I'm trying to play include, CounterStrike:Global Offensive, Mechwarrior online, World of warships.
For steam games like CS:GO, I do not get an error message and it usually closes itself on opening with a black screen.
For world of warships, it throws up an error message.dadf.jpg
For Mechwarrior online, it simply stops responding.

If you refer to my previous post in response, you should see what is requested here.

 

I'm currently using windows8.
I did a factory reset which included  'cleaning the drive"

 

Only external device is a mouse

Guru
Posts: 3,429
Registered: ‎04-02-2014
Location: MX
Views: 223
Message 8 of 9

Re: Y410P Unable to launch any games

I agree this is pretty weird, couple of things I can suggest -

 

1) Update to windows 8.1

2) Reset the GPU -

a. In Control Panel > Device Manager > Display, go to the NVIDIA GPU.

b. Right click and select Uninstall

c. Go to Control Panel > Programs & Features and uninstall everything related to NVIDIA

d. Restart and let the drivers install automatically

e. Try to play a game.

f. If it doesnt work, then update drivers for your NVIDIA manually from the NVIDIA website, choose the correct OS.

 

3) Uninstall and install steam again.

4) Do the system reset again.

 

I do not think this is a hardware failure yet. Try these steps, one of these should work.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Owlset
Paper Tape
Posts: 5
Registered: ‎06-09-2015
Location: Singapore
Views: 209
Message 9 of 9

Re: Y410P Unable to launch any games

Hi!

Tried the second method, and it worked.

Thank you!
I was worrying about this over the weekend (I was overseas for a function) and it finally works!

Thank you.

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