09-15-2009 01:22 PM
I purchased my Y430 5 months back. I believe it should be still under warranty. It is for my wife.
One day while using it, the 'T' key just popped out. Will this be covered under the warranty?
I am 100% sure the parts that keep the key attached to the keyboard are broken. So there is no way to attach it back on.
Please help and tell me what I should do.
09-15-2009 05:26 PM
i think the keys falling off is not covered under warranty, if it is not responding or not working then it is covered under warranty. But give Lenovo service a call.
09-15-2009 08:18 PM
09-16-2009 11:03 AM
i called them but they want me to ship my laptop to them... i am in school and i must use it everyday.
i asked them to just ship me the missing key but they wouldn't do it. this is totally messed up.
09-17-2009 01:56 AM - edited 09-17-2009 02:04 AM
key is not a replaceable part, they just change the laptop's keyboard. Also Ideapad's keyboard is not a customer replaceable part like it is in Thinkpad, so they have to do it for you at the depot otherwise your warranty will be voided.