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rbenen
Paper Tape
Posts: 1
Registered: ‎11-20-2009
Location: USA--Nevada
Views: 589
Message 1 of 1

Y430 Keyboard failure with Windows 7

I upgraded an Ideapad Y430 to Windows 7. When Win7 fully boots, the keyboard is not functional until I plug in an external USB mouse (the touchpad works fine). Then, if the external mouse is plugged in when the computer goes to 'sleep', I have to unplug the mouse to get the keyboard to function.

I have tried all the usual fixes (uninstall, delete drivers, etc.). Lenovo support basically told me that there have been reports of this problem, but since I upgraded to Windows 7 I have voided any software support and Lenovo will not help me.

Does anyone have some suggestions (other than buying a new laptop!) ???

Thanks

Rbenen

 

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