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Lenovo NotebooksLenovo P, Y and Z series Notebooks Knowledge Base

Y470 touch keys do not work

Question

The hotkeys on top of my keyboard for mute, volume up and down, theater and fan mode do not work despite me having pressed on them - there just isn't any response.

 

I checked out and i have all components, Lenovo Energy management and OneKey Recovery and as such.

 

I need help getting it to work.

Answer

The Fn+ hot-keys, touch-keys and OSD are controlled by Lenovo Energy Management.

 

To activate this, download appropriate Lenovo Energy Management driver  onto your desktop:

 

http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?&DocID=HT073109

 

Then go to Control Panel\All Control Panel Items\Programs and Features and un-install Energy Management

 

Next,  shut down, then restart your Y470 again and install the downloaded driver.

 

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yigit On 2013-09-12, 11:26 AM

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