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What's DOS?
Posts: 1
Registered: ‎06-16-2012
Location: CA
Message 1 of 2 (237 Views)

Y470p WiFi fail

I had purchased a Y470p from the Outlet with an Intel Centrino 1000BGN card. 


Device manager sees the wifi chip, but FN + F5 indicates that I need to "turn the hardware switch on." Intel ProSet diagnostics show that the hardware switch is turned off (it is not) and thus wifi would not work. 


Additionally, I no longer can see Bluetooth under Device Manager. 


When I originally bought the computer, it had the terrible buzzing noise on the headphones jack, so I sent it in for repairs. They fixed that (no buzz/static) but now it seems like they might've forgotten to place a bluetooth module in the new mobo and connect the wifi switch.


Could this be a software issue? I've downloaded the drivers from the Lenovo site and from Intel directly with no success. Not sure what to do about the bluetooth. 

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Message 2 of 2 (207 Views)

Re: Y470p WiFi fail


Welcome to Lenovo Community


Since after pressing FN +F5 says  Wifi  switch is Off  and also Intel ProSet diagnostics


That means the hardware switch is not either turned on , or not functioning properly


If you have switch on the hardware switch but still it is showing same message then I suggest you


should visit the nearest service center 

Hope This Helps

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