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tehpatrick
Fanfold Paper
Posts: 13
Registered: ‎10-07-2012
Location: canada
Views: 337
Message 1 of 2

Y480 Internet Problems.

Whenever I'm on the internet, browsing the web or playing games, every 3-5 minutes or so, the internet will just hit a spike and not work for about 30 seconds, then it goes back to being normal. I don't know whats going on. It's not my home network since all my other computers are running fine, and it has happened at other people's houses. I have the Atheros driver 2.0.14.15 and I'm not sure how to fix this. I can barely play any games or even do homework online

 

Retired Support Specialist
Posts: 1,241
Registered: ‎11-02-2011
Location: India
Views: 256
Message 2 of 2

Re: Y480 Internet Problems.

Hi

 

Welcome To Lenovo Community

 

We are really sorry to hear about the issue you are facing,  

Based from what i read in your post, seems like you either have a virus or malware in your machine. I'd suggest you to uninstall the antivirus in your machine then reboot and check for changes. If the problem still persists you might need to do fresh recovery of the OS.

 

Do give that a try  and let us know if the changes.

 

 

Hope This Helps

Cheers!!!

 

 

 

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