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zirob
What's DOS?
Posts: 1
Registered: ‎01-28-2013
Location: Houston, TX
Views: 522
Message 1 of 3

Y480 - Keyboard AND Mousepad both NOT Working!

I can only turn on the machine, thats it. I cant type and I can't move the cursor. Any suggestions would be appreciated.

 

This problem just randomly happened today, I didnt drop it or anything like that.

 

Thanks.

Retired Support Specialist
Posts: 1,226
Registered: ‎11-18-2012
Location: Egypt
Views: 504
Message 2 of 3

Re: Y480 - Keyboard AND Mousepad both NOT Working!

Hi Zriob

 

Welcome in Lenovo Forums

 

Please try the below steps as it might solve the issue

 

1) shut down the machine

2) plug out the battery and connect the charger

3) with the machine of hold the power button down for 15 Second

4) machine will go on then test the keyboard and the mouse

 

- if the issue still exist please let me know

 

Thanks

Alaa

 



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harrihu
What's DOS?
Posts: 1
Registered: ‎06-01-2014
Location: United States
Views: 347
Message 3 of 3

Re: Y480 - Keyboard AND Mousepad both NOT Working!

I am having the same issue. It just started happening today.

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