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another_user
Paper Tape
Posts: 4
Registered: ‎06-05-2015
Location: Germany
Views: 633
Message 1 of 1

Y50-70 Bluetooth Issue (with JBL Charge 2+ speakers)

Hi all,

 

today I received my JBL Charge 2+ portable speakers which work fantastically out of the box with my Samsung S5 Mini. Unfortunately, that is not the case with my Lenovo Y50-70 running Windows 10 Smiley Sad

 

I can connect to the speakers but the sound stutters. Sometimes the sound is good but then it will start to stutter only minutes later again.

 

I have installed the latest BIOS update and Bluetooth drivers. Also I checked that its not a microwave / smartphone / Wi-Fi device that causes signal interference. The speaker lies next to the laptop. I tried to run Bennett to check the Bluetooth signal strength but that does not work (signal strength: n/a).

 

Any idea what causes the stuttering? Do you think its a hardware or software problem on my laptop? Or are the devices incompatible? (I didn't expect any incompatibilities as my Y50-70's built-in speakers are from JBL, too)

 

Thanks in advance!

 

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