10-21-2018 12:04 PM
I have had my laptop for just under 3.5 years and it has served me great as a college student. Just now I tried opening the laptop and it made a cracking sound, after slowly opening it I found that the black plastic border on the lower right side is not anchored to the metal backing of the screen anymore. I can push it back in place but it doesn't snap in place. I would really like to get it fixed but not sure how to go about doing that or whether or not it is something I can do myself. It is pretty inconvenient as I have to be very cautious about opening and closing the screen and it is very inconvenient as a college student.
10-21-2018 06:11 PM
Welcome to the Community Forums!
Based on your post, it definitely needs a repair. You can post here the exact location of the plastic, so we can better understand what parts need to be checked. If you want a DIY repair, here is the parts removal and replacement video link, https://support.lenovo.com/us/en/solutions/HT505031.
10-28-2018 08:51 PM
The plastic that is disconnected is the black plastic border that outlines the screen and is secured to the outer metal casing on the back of the screen. It is one plastic piece that is also part of the hinge and that is why it is difficult to open and close the screen. Where can I get a replacement part and how can I replace myself or where can I get it replaced? Any help would be appreciated.
10-28-2018 10:22 PM
Kindly check the link below for the Hardware Maintenance Manual of Y50-70 laptop. Then go to page 92 where it shows different parts of the LCD assembly.
Please tell us which part are you referring to so we can get the exact details and check if it's available to be purchased online.