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DennyCrane
Paper Tape
Posts: 2
Registered: ‎12-17-2017
Location: EG
Views: 333
Message 1 of 2

Y50-70 Speakers sound muffled

I tried updating the audio driver and reinstalling it. 

The sound from the headphones is fine though.

There are no cracking sounds like I've seen in other threads.

Highlighted
Sr Support Specialist
Posts: 8,133
Registered: ‎11-30-2015
Location: PH
Views: 315
Message 2 of 2

Re: Y50-70 Speakers sound muffled

Hi DennyCrane,

 

Greetings.

 

Try to boot on a different operating system like a live rescue media like here.

Then try to compare the sound from the internal spakers against any external sounds like your headphones.

 

This would allow you to isolate probable hardware issue with the speakers so you can have your local service center check it for loose contacts or physical reasons causing the muffle internally.

 

If you have the tools and skills to check then you can use this manual and module as reference.

 

Hope this helps answer your query.

Update us how it goes.

 

Regards



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