03-19-2015 11:41 AM
Are there any details about HOW the laptops will be fixed? Will it just be glued again or is there a more secure method to replace the failed glue technique?
03-23-2015 06:12 PM
I had the EXACT PROBLEM, and to tell me that what ever forums i got my info from were un heard of is a blatant lie, when a) there was a response and b) it's lenovo's community forum.... as my problem besides the blatant lie and scam that this company has pulled, my problem has already been defined by 9 other people. One night i go to close my laptop(y50-70 touch) and i hear a crack and there went my screen. beyond that the hinge was broken, so i couldnt close it with out breaking it. left hinge and it is an exact copy image wise of what has already been posted.
03-23-2015 07:24 PM
I see that about everyone complaining have Touch, not regular Y50-70. In any case, design is the same. I have hardware news and reviews site, about 120k readers per month, I thought about writing review about this good value/performance/features laptop, but after reading this thread I changed my mind. My laptop is only 2+ months old and I will wait. If it will fail, as this model did for others, I will just post a good article on my site, if Lenovo will not treat with me well. Of course, I will not contact Lenovo as myself - they know me and send me review samples. I hope everything will be okay.
03-24-2015 07:46 PM
As you guys (the staffs) should know by now, there is a design problem with the Lenovo Y50 Touch's hinge.
So 8 months ago, I brought the laptop with accidental handling insurance from bestbuy. About one month, I can hear loud cracking noise and eventually it break and turn to **bleep**. Long story short, they couldn't reparit my laptop even tho i had insurance on it so they gave me a new one instead (the one im using now)
However, this time i did not buy the insurance because I know that it will break again and the cycle will repeat.
So now, about 2 months in with the new but same model laptop, I can hear the cracking noise again, but this time it is a lot quiter, meaning it is not a major problem yet but given enough time, it will become a major problem.
So my question to you guys is: Is there anything i can do right now? Like should I buy super glue and open up the back and glue stuff? What do you guys think?
P.S. The sounds I hear now when ever I open is a small click, so it's not even cracking yet. But with my experience with this model before, I truly believe that it will crack again so I hope you guys can help me out.
Thank you for reading
03-25-2015 06:07 AM
Hi Paladin 7372,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with hinges broken in your Lenovo Y50 laptop.
As the hinges might be damaged hence I would suggest you visit the nearest service center as the temperory fix by super glue may not work hence please visit the nearest service center.
Click here to open a link where you can select the country and get the exact contact support number. I’m sure they will be a great help.
Hope this helps. Do post back if the issue persists!
03-26-2015 10:51 AM
Hi guys, my bag fell from my chair today with the Y50 touch in it, and the plastic cover (the shiny black part with the "sound for lenovo" written on it has popped up on the left side. the lapstop still closes and shuts down but now it is slightly elevated on the left side when the screen closes. I'm very worried what this will do in the long run, especially with the weak hinge as I've seen in the complaints so far, but so far internal hardware seem intact and there's no extra noise. This probably won't be covered under warranty right? it is near the hinge could I try to make the same appeal as some of you guys? I also cant send this in for a fix until the school year ends next month.....
04-04-2015 01:45 AM