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What's DOS?
Posts: 2
Registered: ‎03-19-2015
Location: Amherst
Message 1 of 6 (2,041 Views)

Y50-70 Ultra HD Touch won't start

Hi, all

I bought the computer last year in November. It was a great laptop and I sure liked it. However a problem occured and my computer won't even start up. Here are some symptons:

1. When connected to power, the fan will keep working. Pressing the power button can not start the computer.

2. Once the power cable is detached, the fan stops working. By holding the power button, the fan will be working as long as the power button is held.

3. By pressing the power button, I can clearly hear a "beep" sound comming from the speaker.

 

That's all I have now, hope I can get some help from here. I have my classwork stored in this laptop and I don't wish to send it to repair, unless I have to.

Serial Port
Posts: 38
Registered: ‎12-19-2014
Location: México
Message 2 of 6 (2,029 Views)

Re: Y50-70 Ultra HD Touch won't start

[ Edited ]

Are you at least able to see the Lenovo logo on screen or the screen won't even turn on?

 

If the screen won't turn on the only way to solve this that i can think of is restoring the laptop back to its factory settings, but your Hard Drive will be wiped though.

 

In order to do this, try turning on your laptop using the One Key Recovery key (the small button on the left of the power button) by holding down the One Key Recovery key until the system boots up (it should take around 5 seconds). Now you may choose Restore to factory settings from the screen and proceed for the restoration.

 

If your laptop still won't turn on, i would say that your motherboard is not working anymore, therefore you need to get it replaced, or to get the motherboard drivers flashed again.

Retired Support Specialist
Posts: 2,277
Registered: ‎08-10-2014
Location: Bangalore
Message 3 of 6 (2,009 Views)

Re: Y50-70 Ultra HD Touch won't start

. Hi TangoZulu,

 

You need to perform the power drain, as in this model the battery cannot be removed without removing the base cover. If the system is in warranty and if the base cover is removed then the warranty will be void, hence request you to visit the nearest service center for further details.

 

Click here to open a link where you can select the country and get the exact contact support number. I’m sure

they will be a great help.

 

 Hope this helps. Do post back if the issue persists!

                 

Best regards,       

                                     

Ashwin. S



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Paper Tape
Posts: 2
Registered: ‎03-20-2015
Location: United States
Message 4 of 6 (1,992 Views)

Re: Y50-70 Ultra HD Touch won't start

Mine just did this now. I've had the PC for two months and all of a sudden it shut down with the fans blaring. Same symptoms as op. What the hell??
Paper Tape
Posts: 2
Registered: ‎03-20-2015
Location: United States
Message 5 of 6 (1,970 Views)

Re: Y50-70 Ultra HD Touch won't start

I just sent it back to lenovo. I might even sell this laptop and get an Asus or something.. Unbelievable...
Serial Port
Posts: 38
Registered: ‎12-19-2014
Location: México
Message 6 of 6 (1,966 Views)

Re: Y50-70 Ultra HD Touch won't start

Lucky you!, i have to stick to this laptop at least for one more year, i might go for an alienware after,

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