12-25-2018 05:07 AM
I'm new here.
Is there a way to get laptop stats by SN? Especially I am interested in my laptops GTX 960m video memory. In dxdiag it shows 2gb, but I am sure that video cards memory must be 4gb.
12-25-2018 06:00 AM - edited 12-28-2018 06:09 AM
Welcome to the Community Forums.
Using your serial number, you can get the parts details here in the parts look-up tool. To confirm, you may also privately message me to verify with the tech team.
I hope this helps answer your query.
For PN 5B20H29166 (MB C Y50-70 W8S I7-4720HQ2GN16P) VRAM is 2GB (GPU codename N16P).