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emissary3
Paper Tape
Posts: 7
Registered: ‎03-29-2015
Location: mo
Views: 556
Message 1 of 2

Y50-70 touchpad button press

Greetings.

 

So I recently purchased a used Y50-70 and one of the first things I noticed about it was the left and right buttons on the touch pad require either a strong tap to register, or a long press (about 1 second) before Windows recognizes the key press. The trackpad works perfectly otherwise, even tapping for a left click on the pad itself works great.

 

It doesn't feel like there is something under the button, but I do believe it is hardware related as this behavior persisted through a fresh install of Windows (ie. Windows install when I got the laptop and the reinstalled Windows). It was also present during the Windows install GUI which leads me to think it is hardware related somehow.

 

Any ideas on what the problem could be? I thought this may be a common issue with a solution somehwere on the net but I have yet to find one...

 

Thanks in advance for any help you can offer!

Retired Support Specialist
Posts: 915
Registered: ‎07-05-2016
Location: GB
Views: 499
Message 2 of 2

Re: Y50-70 touchpad button press


@emissary3 wrote:

Greetings.

 

So I recently purchased a used Y50-70 and one of the first things I noticed about it was the left and right buttons on the touch pad require either a strong tap to register, or a long press (about 1 second) before Windows recognizes the key press. The trackpad works perfectly otherwise, even tapping for a left click on the pad itself works great.

 

It doesn't feel like there is something under the button, but I do believe it is hardware related as this behavior persisted through a fresh install of Windows (ie. Windows install when I got the laptop and the reinstalled Windows). It was also present during the Windows install GUI which leads me to think it is hardware related somehow.

 

Any ideas on what the problem could be? I thought this may be a common issue with a solution somehwere on the net but I have yet to find one...

 

Thanks in advance for any help you can offer!


 

Hi Emissary3,
Not a common issue but has been seen before. Only real fix it a replacement trackpad.

 

Hope this help you and let us know how you get on


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