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06-16-2015

Atlantic City

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Y50 Completely died??

2015-06-16, 18:40 PM
This is my first post on the forum, and it's concerning the behavior of my Lenovo y50. I had my y50 for about 6 months, but around the beginning of this month my laptop has been shutting down more frequently due to over heating. It suddenly got to the point where it just completely gave up. One day I was just playing a round of SuperNova, nothing too harsh. Then suddenly, "POP" the sound I hear and screen goes black. I suspect that is has to do something with the adapter and the battery. Because when I plug in the adapter, the power brick makes this high frequency noise. I looked at all the previous post with similar problems and tried their solutions, but with no luck. There isn't any light coming from the power button or the bottom left of the laptop indicating if it's charged or not. It was 100% charged before it shut down, so I have no idea what happened to it. Please help!
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4297 Posts

11-18-2012

US

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Re: Y50 Completely died??

2015-06-16, 22:18 PM

Welcome to the Lenovo Community !

 

With a 6 month old laptop I would recommend you contact Lenovo Support for warranty service.  The fact that the charger is making a noise and the laptop won't power up is a good enough reason to give them a call.

 

Lenovo Support - USA

1-877-453-6686
24 hours a day 7 days / week



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