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wonderfill
Paper Tape
Posts: 1
Registered: ‎07-25-2014
Location: H
Views: 1,288
Message 1 of 2

Y50 Headphone Jack Not Working

I have a Turtle Beach X12 headset and an adapter for the 2-in-1 audio port. My laptop detects that the headset is plugged in, but only output works. The headset works in another computer. What am I doing wrong?

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 1,125
Message 2 of 2

Re: Y50 Headphone Jack Not Working

hi

 

Welcome to Lenovo Community Forums!

 

The Y50 Supports a combo jack 3.5mm type of connection

This is a Mic and Earphone in just one jack. and not separate. Making it different as it has a different connector inside and touches the Plug Differently.

 

Can you try a combo jack on your Computer first and check if it will work. if it will work then You can get youself a Combo jack converter which can convert your two plug (mic and earphone) into just one plug combojack.

 

headphone adapter.jpg

 

Hope this helps

Cheers!



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