05-23-2016 10:50 PM - last edited on 05-24-2016 07:21 AM by Majestic
My lenovo Y50 wont shut down. Everytime I shut down it closes all the app flickers off then come right on again. It's been like this for over a week now and the only way to get it to turn off is to alway the battery to die completely.
Mod's Edit: Additional information added to Subject line for clarity of issue.
05-24-2016 08:53 AM
Hi funmbi ,
Welcome to the Community Forums.
Would you have the specific machine model and number located from the sticker? What is the current WIndows version ?
To isolate , try restarting the pc in safe mode. Pc would be running with the basic resources and most drivers and apps are disabled. Try using the Windows shut down option . Try manually pressing the power button down for 5 seconds until it goes off . Would that work?
If the issue is due to power settings , you may undo it via system restore to jump back to previous weeks when it was working normally with shutdown.
Update us how it goes.