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funmbi
What's DOS?
Posts: 1
Registered: ‎05-23-2016
Location: UK
Views: 237
Message 1 of 2

Y50 - Zombie laptop, won't shut down

My lenovo Y50 wont shut down. Everytime I shut down it closes all the app flickers off then come right on again. It's been like this for over a week now and the only way to get it to turn off is to alway the battery to die completely.

 

Mod's Edit: Additional information added to Subject line for clarity of issue.

 

Sr Support Specialist
Posts: 9,666
Registered: ‎11-30-2015
Location: PH
Views: 205
Message 2 of 2

Re: Y50 - Zombie laptop, won't shut down

Hi funmbi , 

 

Welcome to the Community Forums. 

 

Would you have the specific machine model and number located from the sticker? What is the current WIndows version ?

 

To isolate , try restarting the pc in safe mode. Pc would be running with the basic resources and most drivers and apps are disabled. Try using the Windows shut down option .  Try manually pressing the power button down for 5 seconds until it goes off  . Would that work?

 

If the issue is due to power settings , you may undo it via system restore to jump back to previous weeks when it was working normally with shutdown.

 

Update us how it goes. 

 

Regards



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