Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 1 of 10

Y50 bluetooth not working even after driver update

2015-01-23, 19:20 PM

I got my Y50 quite recently, and the bluetooth is not working. I don't know if it was originally, but isn't anymore. Usually (on my Y40) I go to Lenovo settings and enable bluetooth, then the icon shows up in the menu bar, but that is not working.

This is not a hardware issue, because I installed Linux onto an external drive, and when I boot from it, the bluetooth is fully functional. The intel ac 3160 is also a dual wifi+bluetooth chipset, if I am correct. The wifi is perfectly fine too.

I installed the latest bluetooth drivers for Windows 8.1, but they have no effect. I even installed the intel chipset driver, just to see if anything would happen, but sadly, there was no effect

Reply
Options

3508 Posts

04-02-2014

Mexico

2522 Signins

39849 Page Views

  • Posts: 3508
  • Registered: ‎04-02-2014
  • Location: Mexico
  • Views: 39849
  • Message 2 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 19:24 PM

Go to the Charms Menu (move mouse to the right of the screen)

Click on Settings.

Select Change PC Settings at the bottom.

Go into PC and Devices

Click on Bluetooth and ENABLE that.

 

What happens? does the bluetooth work now?

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 3 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 19:30 PM

The bluetooth menu isn't even there, strangely

Reply
Options

3508 Posts

04-02-2014

Mexico

2522 Signins

39849 Page Views

  • Posts: 3508
  • Registered: ‎04-02-2014
  • Location: Mexico
  • Views: 39849
  • Message 4 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 19:35 PM

Is  your laptop TOUCH?

 

For normal Y50, go here, download and install the drivers -

http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-notebook-lenovo

 

For Touch enabled go here -

http://support.lenovo.com/us/en/products/laptops-and-netbooks/lenovo-y-series-laptops/y50-70-touch-notebook-lenovo?c=1

 

Install the appropriate Bluetooth drivers. If that still doesnt work, try to install the Chipset drivers.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 5 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 19:42 PM

Nope, it is the standard Y50. I installed, then restarted, but there was no effect

Reply
Options

3508 Posts

04-02-2014

Mexico

2522 Signins

39849 Page Views

  • Posts: 3508
  • Registered: ‎04-02-2014
  • Location: Mexico
  • Views: 39849
  • Message 6 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 20:08 PM

In the command prompt, run "sfc /scannow" and see if any errors come up.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 7 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 21:05 PM

I just remembered! I ran that command a few weeks ago. It found errors, but they couldn't be fixed.

The log is too long, but here is the basics. There are A LOT of "DIRSD OWNER WARNINGs"

Reply
Options

3508 Posts

04-02-2014

Mexico

2522 Signins

39849 Page Views

  • Posts: 3508
  • Registered: ‎04-02-2014
  • Location: Mexico
  • Views: 39849
  • Message 8 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 21:17 PM

Well, seems like your windows is corrupted thats why nothing is responding even if you install drivers.

 

You should re-install windows/reset your windows by pressing the NOVO button.

This will make you lose all your personal data, so take a backup on external drive.

---------------------------------
Current System - Lenovo Y720
Y720 REVIEW - Youtube Link (Opens in New Tab)
If your experience was good today, please feel free to give KUDOS. It Ain't Over, 'til it's over.
Reply
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 9 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-23, 21:39 PM

Ok, Thanks for your help =D

Reply
Options

36 Posts

09-04-2014

Canada

59 Signins

224 Page Views

  • Posts: 36
  • Registered: ‎09-04-2014
  • Location: Canada
  • Views: 224
  • Message 10 of 10

Re: Y50 bluetooth not working even after driver update

2015-01-24, 16:13 PM

Thank you so much for your help, but do you know where I can find a "Lenovo Settings" installer? it isn't on the website, but I don't know if it is on the Lenovo partiiton.

Now there is another problem, when I try to boot into recovery, my laptop boots into Windows instead, so I can't recover

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms