Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics

2 Posts



2 Signins

30 Page Views

  • Posts: 2
  • Registered: ‎04-21-2016
  • Location: Hungary
  • Views: 30
  • Message 1 of 3

Y50 - wrong realtek driver installed after windows update on Y50

2016-04-21, 18:24 PM

Hey everyone!

So I've been using windows 10 for a while now, but I've come across a really annoying issue recently. My laptop (y50) initiated an automated windows update a few days ago and now all sound effects are gone, and my realtek application claims that my current driver is only compatible with windows vista. I've tried to reinstall the driver from Realtek's site, but apparently the installer automatically picks vista for me. Any idea how to solve this?


Mod's Edit: System model added to front of Subject line to improve visibility / clarity and moved post to correct forum.


12665 Posts



7275 Signins

749790 Page Views

  • Posts: 12665
  • Registered: ‎11-30-2015
  • Location: Philippines
  • Views: 749790
  • Message 2 of 3

Re: Y50 - wrong realtek driver installed after windows update on Y50

2016-04-22, 3:10 AM

Hi Faradin  ,


Welcome to the Community Forums. 


Windows would automatically update the drivers with its wn native drivers as it was a default on Windows. 

Every updates done are assigned with a restore date  that user may use to go back via system restore

And to prevent this from happening again as much as we hope , to disable driver update from windows and ways to uninstall such update similar to this guide .


Other option is to go to device manager and rihjt click on the audio driver properties to rollback driver aside from reinstalling drivers from the support site . 


Update us how it goes. 




Did someone help you today? Press the thumbs-up icon below to thank them.!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Using Browser Search to find your answers in Lenovo and Moto Community


71 Posts



214 Signins

1750 Page Views

  • Posts: 71
  • Registered: ‎04-23-2016
  • Location: India
  • Views: 1750
  • Message 3 of 3

Re: Y50 - wrong realtek driver installed after windows update on Y50

2016-04-23, 9:34 AM

Its a most common issue that most of y50 users came back......Now follow these steps


1.Go to control panel->System->Advanced system settings->Hardware->device installation->Select No..

2.Go to control panel->device manager->Audio peripherals->Speakers(realtek HD audio)->Uninstall audio driver & tick delete driver software..

3.Download audio driver from y50 support page or get Here install it restart it then it will again install restart & done..... you got back the dolby settings :)

Do all these steps with network disabled..... after that u can enable(important)

Dont forget to click KUDOS button(right down this sentence)if i have helped you....Ask any questions or Doubts,iam always ready to help.... :)
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms