Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

2 Posts

04-17-2013

1 Signins

26 Page Views

  • Posts: 2
  • Registered: ‎04-17-2013
  • Location:
  • Views: 26
  • Message 1 of 3

Y500 Keyboard and Touchpad Issue

2013-04-17, 15:47 PM

I just bought a brand new laptop Lenovo Y500 and I was very happy. But now, I encounter a problem of keyboard double-tap sometime when I am typing. For example, when I type "I love you.", it outputs "I llove you." (double-tap 'l' letter). This happens regularly and it kidda get annoying. I try to adjust the repeat rate of keyboard in Control Panel but the problem remains.

 

Another problem is the mouse pad, I use my finger to move the mouse in the screen, when my finger is near the edge and actually stops. The mouse in the screen doesn't. it continues moving in the direction.

 

What should I do? Thanks.

Reply
Options

6095 Posts

02-11-2012

Philippines

4459 Signins

274727 Page Views

  • Posts: 6095
  • Registered: ‎02-11-2012
  • Location: Philippines
  • Views: 274727
  • Message 2 of 3

Re: Y500 Keyboard and Touchpad Issue

2013-04-19, 22:31 PM

hi xenogenic,

 

Welcome to the Lenovo Forums.

 

If you have the ELAN Touchpad, your problem might be similar to this thread. Try to update the Touchpad driver below and see if you see an improvement

 

Elan Touchpad Driver for Microsoft Windows 8 (32-bit, 64-bit)

 

If you get the same issue, you will need to contact lenovo for service.

 

 

Hope this helps



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

6095 Posts

02-11-2012

Philippines

4459 Signins

274727 Page Views

  • Posts: 6095
  • Registered: ‎02-11-2012
  • Location: Philippines
  • Views: 274727
  • Message 3 of 3

Re: Y500 Keyboard and Touchpad Issue

2013-04-19, 22:32 PM

hi xenogenic,

 

Welcome to the Lenovo Forums.

 

If you have the ELAN Touchpad, your problem might be similar to this thread. Try to update the Touchpad driver below and check if you see an improvement

 

Elan Touchpad Driver for Microsoft Windows 8 (32-bit, 64-bit)

 

If you get the same issue, you will need to contact lenovo for service.

 

 

Hope this helps



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms