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Posts: 26
Registered: ‎03-16-2016
Location: US
Message 1 of 2 (158 Views)

Y500 - Lenovo Vantage Hardware Scan Failure

[ Edited ]

Hello,

 

I'm not sure if this is the proper place to ask this. I ran a hardware scan using the Lenovo Vantage app and it says to follow the instructions on the results page to properly get support for this issue. There are just no instructions however.

 

If I can get support for my issue on this post, I will post there error code or the file here.

 

Here are my computer's specs just in case.

 

Lenovo Y500

Windows 10

Processor: Intel i7-3630QM @ 2.4GHz

RAM: 16GB

GPU: Nvidia Geforce GT 750M (2)

 

Mod's Edit: System model added to the front of Subject line to improve visibility / clarity.

 

 

Punch Card
Posts: 26
Registered: ‎03-16-2016
Location: US
Message 2 of 2 (62 Views)

Re: Y500 - Lenovo Vantage Hardware Scan Failure

Does anyone know who I'm supposed to talk to about the hardware scan results?

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