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nicoga3000
Paper Tape
Posts: 3
Registered: ‎07-17-2014
Location: USA
Views: 737
Message 1 of 7

Y500 OS fail, no way to reinstall with Recovery discs

Warning - long wall of text coming!

 

The decision to run GWSCAN came after speaking to a Lenovo rep for an hour.  He had me run it...

 

------

 

I recently started running into some pretty nutty issues on my laptop. Since it had been over a year since I did a clean OS install, I decided that would be the easier option. The issues weren't virus-y or anything, just that feeling of "fragmentation" and bloating. 

Anyways, I have a Lenovo Ideapad with one-key recovery. I decided I would rather run Win7 since I wasn't feeling Win8. I deleted ALL the partitions and worked on installing Win7. Something must have not agreed with me by deleting lots and lots of partitions, because that installation was a mess. It took me DAYS of reinstalling Windows over and over until one finally stuck. It would freeze up on the initialization, or install but freeze every time I opened something. It's like something was missing.

I finally got an installation to go all the way through and work. Things were going smooth for a few months, but I noticed that my wireless drivers were acting up. I did 5 Speedtests in a row, and got download speeds of around 8.1, 1.9, 2.1, 1.8, 8.0 in that order. The tests were within 20 minutes of one another with no other users on my network. 

So I decided I would just say **bleep** it and do an Win8 install. I have recovery discs from Lenovo, however they would keep freezing up during the install, or they would finish, start to initialize Windows, and then fail on a screen that had the Device Manager up with a small window reading "DOWORK.CMD" where it would fail out, boot me to a blue screen with the word "FAIL" on it, and flash blue and orange. A screen I had NEVER seen before.

So I spent an hour with Lenovo tech support today, and they had me get a software called GWSCAN to zero out the drive. When I run that on a full erase, I get an error reading IDNF ERROR. I don't know anything about this program outside of a little Google hunting I did...It's apparently a popular way of completely initializing your drives.

I'm at a loss as to what this error means and how to fix it. My laptop is ~16-18 months old, so it's (of course) out of warranty. I don't want to spend another $1k on a new computer, so I'd love to figure out what the hell is going on with this one. Hopefully someone out there who fixes computers for a living can help.

=========

Some extra info that may help!

When I go to Select Drive on GWSCAN 5.12, I have two options:

SanDisk SSD U100 16GB on port 0x5048
ST1000LM024 HN-M101MBB on port 0x5040

The SSD is a backup drive that I'm pretty sure acts a cache drive.

In selecting the main drive, the right side of the main screen is a pink box displaying the following information:

Model: ST1000LM024 HN-M101MBB
S/N: S2SMJ9DD324679
Firmware: 2AR20002
C H S: 2067222 15 63
Capacity: 1.00T
Drive: 0 Port: 0x5040
Log File: Closed

A quick test yields no problems. A quick zero write works fine. It's just the full that fails out a few minutes in.

Just in case you skipped any of the top, the error during a full write is IDNF ERROR.

=============

So here we are today.  In talking with a few people, the ONLY thought anyone had was to replace the HDD and try a fresh installation.  Well, I did.  And here's where everything exploded again.

 

FAIL

 

 

And after the computer sits here for a while, a new screen pops up!

 

IMG_20140717_150340.jpg

 

I'm at a loss.  I have no idea what to do.  Customer support can't help me because they just go through the standard options of "your computer isn't working, so let's do a one-key!"  Which, as you can probably guess, doesn't work.

 

I'm hopeful that someone here (or a rep) can help me based off of these pictures.  Nobody seems to have ever seen or know what these pictures are.  Any additional info needed, please ask.  Thanks!

Guru
Posts: 755
Registered: ‎04-13-2012
Location: IS
Views: 726
Message 2 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

Hello.

 

First things first, is your HD GPT or MBR partitioned? When you got it with Win8 pre-installed, it was most certainly installed in UEFI mode, so unless you changed it when installing Windows 7, your HD is stlll GPT partitioned.

 

If you want UEFI bootable Windows 8 installation, it must remain GPT partitioned, UEFI Boot must set to Enabled in BIOS and when you boot the recovery media, the boot device selection should present you with an EFI option for the DVD drive, and from there the installation should finish without a hitch.

 

However, if you want a Legacy bootable Windows 8 installation, you must first change your HD over to MBP partitioning, using the built in DISKPART tool which you can execute in CMD within Windows Recovery, run from DVD. Win7 or Win8 DVD doesn't matter, or you can use a LiveCD/USB with a tool such as GParted to make the necessary changes to your HD.

 

Use Diskpart to Create and Format Partitions

 

When done, set UEFI boot to disabled and run the standard boot option for your DVD to start the installation.

 

Hope this gets you started.

 

Cheers!

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
nicoga3000
Paper Tape
Posts: 3
Registered: ‎07-17-2014
Location: USA
Views: 720
Message 3 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

Does it matter that I am using an external DVD drive? Also, when I select Legacy, a boot option pops up for UEFI or Legacy first. Which should I select?
Guru
Posts: 755
Registered: ‎04-13-2012
Location: IS
Views: 718
Message 4 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

No, your external DVD drive should work as well as any USB key.

 

If you're doing a Legacy install, select Legacy first/only.

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
nicoga3000
Paper Tape
Posts: 3
Registered: ‎07-17-2014
Location: USA
Views: 709
Message 5 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

Just curious, is there a reason running GWSCAN fails with an IDNF ERROR per the first half of my post?

 

E:  And also, on the second screenshot I posted, the error is something about "Driver Power State Failure".  Is that indicative of a mobo/other component issue, or is it still possible that it's related to the HDD?

Guru
Posts: 755
Registered: ‎04-13-2012
Location: IS
Views: 703
Message 6 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

Well, what this means is that there is a corruption on your drive, but as I've only seen this error twice during my time doing data recovery, and the last time was quite some time ago, I have no clue if your drive is failing or if it's just an error.

 

  • IDNF- Sector ID Not Found . If the sector that holds this information is corrupt there is no way for the hard drive to locate this sector and it will return the result IDNF.

Hard drive physical sectors architecture and data reading process.

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
Momotarova
Paper Tape
Posts: 1
Registered: ‎10-14-2014
Location: US
Views: 609
Message 7 of 7

Re: Y500 OS fail, no way to reinstall with Recovery discs

Having exactly the same problem of trying to fix the comp with the Lenovo Recovery Discs and after like an hour an a half of running, gives me an error message.

It happened a week ago and I am getting very frustrated of having such a great machine and does not work.
If there is a Kind Sould out there that can help me in anyway, will be Awesome.

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