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42 Posts

12-30-2012

Germany

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  • Message 1 of 19

Y500: Serious Issues Lenovo Engineers must fix

2013-01-12, 16:28 PM

Hi folks,

 

I am here to sum up the major problems of this model in one topic because the threads stating these problems are scattered all over the forums.

 

 

Here is a list of problems Lenovo should fix on the Y500:

 

Bios fixes:

 

- (visible) option to enable Intel HD4000 for WiDi and switchable graphics resulting in longer battery runtime

 

- Battery status LED should turn orange if fully charged and blink on low battery

  --> or how do you know whether fully charged or not??? Please tell me!

 

- option to enable Num. Block on startup. I got to turn it on manuelly each time.

 

 

Hardware fixes:

 

- touchpad: hot issue

 

- keyboard: autotyping random things at random times, or freezes and stops working

 

 

If you agree with me: Please discuss on this topic, make it popular, so that Lenovo staff will pay attention to it.

Feel free to post any further issues!

 

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26 Posts

01-12-2013

Virginia, US

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  • Message 2 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-12, 17:54 PM

Touchpad and keyboard issue is obviously a grounding/interference problem. Users have reported a resonation coming from the metal casing on the laptop, that could be from improper grounding. If I had one of these laptops myself i'd run a multimeter on it.

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10 Posts

01-12-2013

bulgaria

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  • Message 3 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-12, 19:22 PM

i have the touchpad issue and everytime i restart laptop the second gt650m is nowhere to be found.

those two are killing me.

I am running windows 7 ultimate.

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22 Posts

01-11-2013

Twin Cities, MN

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  • Message 4 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-12, 20:00 PM

I second your case for a Bios update.  I have sent my y500 in to the repair depot to have the trackpad and Wireless drop issue looked at.  It is on Hold status awaiting parts. We will see if they are just replacing with Synaptics touchpads or also updating Bios.

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42 Posts

12-30-2012

Germany

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  • Message 5 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-13, 19:36 PM

Well, I sent in my laptop because of faulty trackpad and keyboard, too. Last Thursday Lenovo received it. I hope they don't put in another faulty touchpad because a solution is suggested by Lenovo staff a few days later. I can't check the repair status online. The only way is to call them I guess.

 

I had major wireless issues at the very beginning using Win 8. Everything I did for fixing, was updating the driver.

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42 Posts

12-30-2012

Germany

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  • Message 6 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-14, 15:54 PM
Further issue:

always-on-USB is disabled

I can't confirm it but some users are complaining about it.
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1 Posts

01-14-2013

Maine

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  • Message 7 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-14, 16:01 PM

I couldn't agree more with these issues. Specifically the touchpad issues. I was actually just searching for a driver download on Google and one of the top links was this page. So I figured I would get involved and see if anyone had any progress with the issue so far. I do enjoy this laptop very much but after a few days the touchpad has serious issues.

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10 Posts

01-12-2013

bulgaria

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  • Message 8 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-14, 22:01 PM

The always on USB with extra power can be turned on from bios 1.05.

I changed windows to windows 8 and most of my touchpad problems got away with the newest synaptics drivers.

However some games give me trouble with the cursor as it is frozen all the time. In Windowed mode i do not have these problems....

 

It is either driver issue/bios issue or combination of both.

 

 

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82 Posts

12-27-2012

Virginia

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  • Message 9 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-15, 2:12 AM

when i went into my BIOS and enabled the Always on USB, the very next day I experiences multiple keyboard errors. for about a few hours, every other thing I typed would spit out random letters, then freeze, then not be usable. I removed the battery, reinstalled and haven't had the issue since.

 

i'm worried about the inegrity of this system. I would like to exchange for a comparably priced y580 but have to receive a reply from a PM i sent. I've been given the ok to return the y500, which leaves me without a laptop when I need it most.

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7 Posts

01-15-2013

India

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  • Message 10 of 19

Re: Y500: Serious Issues Lenovo Engineers must fix

2013-01-15, 13:32 PM

Some people are complaining about over sensitivity of Optical disk drives. i.e, disk drive is opening even if u touch it. Im not sure about this.

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