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2 Posts

05-13-2013

Florida

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Y500 touchpad breaks on reboot or sleep

2013-05-13, 9:31 AM

So I have issues with two-finger tap to right click, but nothing else.

 

Upon reinstalling the Synaptics driver, two finger tap to right click works as expected. Once I sleep or reboot the computer, only two finger tap to right click breaks. Every other gesture continues to work exactly as expected.

 

This is 100% reproducable on my machine.

 

Clearly this is a software issue as it works perfectly right after I install the driver, but I'm lost as to how to solve it from there. Any help?

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1251 Posts

11-19-2012

Egypt

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Re: Y500 touchpad breaks on reboot or sleep

2013-05-14, 10:46 AM

Hi 

 

Welcome in Lenovo Forums

 

Would you please try to restore the machine to the factory setting 

 

Please let me know if there is anything needs to be clarified 

 

Thanks

Alaa



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10 Posts

04-21-2013

United Kingdom

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Re: Y500 touchpad breaks on reboot or sleep

2013-05-14, 12:55 PM

Hi, I have the same problem. I have a more detailed description of this problem in this forum at the following link, but unfortunately no one has replied. Pease reply. Thank you in anticipation. I agree that this is clearly a software problem.

 

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Y500-touchpad-two-finger-tap-not-working/m-p/1111395#M87668

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10 Posts

04-21-2013

United Kingdom

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Re: Y500 touchpad breaks on reboot or sleep

2013-05-14, 12:56 PM

Also, please understand that restoring PCs to their factory settings is an incredibly inconvenient task for anyone.

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4469 Posts

04-22-2013

Philippines

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Re: Y500 touchpad breaks on reboot or sleep

2013-05-14, 18:39 PM

hi raaaaay and Oxirane

 

In addition you can check these two threads

 

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-Z-and-P-series/Y580-touchpad-two-finger-tap-for-right-click-not-working/td-p/1004955

 

https://forums.lenovo.com/t5/IdeaPad-IdeaTab-Slate-Tablets/two-finger-tap-right-click-not-working/td-p/918053

 

they were able to find the Edge Swipe causing the issue

 

Hope this helps,



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10 Posts

04-21-2013

United Kingdom

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Re: Y500 touchpad breaks on reboot or sleep

2013-06-08, 16:06 PM

Thank you! The one of the posts in the links you sent me has solved the problem. I had to tweak the registry. This confirmed my initial suspicion that this is a bug. I still cannot believe how the programmers at Synaptics or Lenovo have overlooked this. 

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4469 Posts

04-22-2013

Philippines

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Re: Y500 touchpad breaks on reboot or sleep

2013-06-13, 22:35 PM

hi raaaaay,

 

Im sorry to hear about the situation,

But I'm glad that the issue has been settled now somehow

If you need anything Just post back here!

Thanks for using the forums again. :smileywink:

 

Solid Cruver

Cheers!



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