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Question

I bought this laptop 2 or 3 months ago and everything had been going on pretty well until this battery problem occured. First, it got stuck on 33%. It didn't matter how long i charged it. It was always 33%. Then, it has started to drop gradually. Now it is stuck on 29%. 

 

Is there a way I can get this rectified?

Answer

  1. Uninstall the current Lenovo Energy management software 

  2. Reinstall the Lenovo Energymangent from the link below.
    Windows 7 : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS030145
    Windows 8 : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS035251
    Windows 8.1 : http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS037135

  3. Once installed power down the computer.
  4. Unplug AC adapter and take out the battery
  5. Then press and hold down the power button for 30-60 seconds.

This particular method has been proven to work with some of our customers but  may not have an impact for everyone. Should you try this out and it still does not work, please contact our technical support team or service team for for further assistance.

 

Alternatively, try changing the battery mode to different one for testing.

 

Lastly, you may also would like to refer to our Hints & tips Page on suggestions as well from the below link. 

Battery Issue 

Power Issues

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