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demar
Paper Tape
Posts: 2
Registered: ‎07-24-2014
Location: Turkey
Views: 552
Message 1 of 6

Y510P kernel driver stopped

Whenever I am gaming with my new Y510p which has SLI 755M, eventually every game crashes with the error, Nvidia Kernel Driver Stopped. I have tried removing all drivers with DDU and reinstalling it, it didn't work. What can I do? Thank you.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 545
Message 2 of 6

Re: Y510P kernel driver stopped

hi demar,

 

Welcome to Lenovo Community Forums!

 

To start the TS off

   Can you try performing a clean boot

      with non Microsoft Services and All Start up items disabled

 

Here's a guide,

http://support.microsoft.com/kb/929135

 

 Let me know your findings

Cheers!



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demar
Paper Tape
Posts: 2
Registered: ‎07-24-2014
Location: Turkey
Views: 515
Message 3 of 6

Re: Y510P kernel driver stopped

Hi,

Sorry for the late response, but I was trying to do some other tests. I tried your solution offer but it didn't work also. Could it be a hardware problem? It's very sad to have a hardware problem on a brand new computer.

Retired Support Specialist
Posts: 4,447
Registered: ‎04-22-2013
Location: Philippines
Views: 499
Message 4 of 6

Re: Y510P kernel driver stopped

hi demar,

 

Im sorry to hear that...

 

I would suggest performing a Recovery first to completely isolate this issue.

 

Pressing this button while on off mode should bring you a recovery option

Capture.PNG

 

Make sure you have your files backed up first as this will reformat the whole system.

 

Regards

Solid Cruver

 

 



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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ciolas2
Punch Card
Posts: 12
Registered: ‎09-13-2014
Location: Poland
Views: 453
Message 5 of 6

Re: Y510P kernel driver stopped

Ok guys I found a solution for this thread. I had an Nvidia kernel stopped responding crash, and in BF 4 i had "Device HUNG" crash in SLI. All you have to do is to undervolt your graphic cards, probably its factory overclocked not properly. http://www.mediafire.com/download/mdlmr2zz9kbzzbv/NvidiaInspectorForY510p.rar here is the link for undervolting our card. All you have to do is to click on your graphics card name .bat Undervolting, and it will automatically undervolt your GPU. What is more, temperatures of cards will be lower. It works for me, and I hope it will works for you. Thx to nhl.pl forum from Poland, YOU ARE THE BEST! By the way, this is unbelievable that Lenovo gives us factory bad volting cards. Hope it will help!

iDesign
802.11n
Posts: 392
Registered: ‎07-12-2014
Location: London
Views: 444
Message 6 of 6

Re: Y510P kernel driver stopped

Don't think it's hardware because I also get this. I've tried fixing the issue also and it won't seem to go away. I can play grid autosport for ages no crash, it's mainly payday 2 it crashes on.
Lenovo y510p - Intel Quad-core 4th gen i7-4700MQ @3.40Ghz - 16GB RAM - 1TB HDD 8GB SSD - 1080p FHD - Nvidia 755m SLI

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