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Zilver
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Posts: 9
Registered: ‎05-11-2016
Location: NL
Views: 311
Message 1 of 15

Y510p Laptop monitor not recognized.

Hello, bear with me because it is quite a long confusing story.

 

I have recently send the y510p away to get the screen repaired. Because I needed something to work with meanwhile I took the SSD from y510p and put this in an older laptop with a clean install of windows10. In the y510p I put an old HDD with Elementary OS installed on it. 

Today I received the y510p and turned it on, the screen worked perfectly and I could use the Elementary OS installed on the HDD. 

I then took the HDD out again and put the SSD in, I was planning to do a clean install on it again but it still had windows 10 installed from the older laptop.
I put everything back together and powerd it on, the screen lights up but remains black.

I hooked up an external monitor through vga and saw that the windows 10 had booted from the older laptop.

When I try to get in the bios (I think it's F2) both monitors remain black. I have the feeling it goes to the bios, but cant display it on the monitor? (I cant find a way to display the bios on the external monitor.)

Could it be that the motherboard doesnt recognize the new screen? 

At the moment the only way to get any visual on the main monitor is to boot Elementary OS from the old HDD.

 

Please help for I have no other ideas.

 

JT

ADDED: I can currently use the SSD with w10 on the y510p through the external monitor. But I would like to do a clean install and ofcourse use the main monitor aswell(The main monitor does not appear in device management, but the external monitor seems to appear twice). 

 

SUB QUESTION: Is there a way to force the bios to output to the external monitor?(Without changing it in the bios first)

Sr Support Specialist
Posts: 8,545
Registered: ‎11-30-2015
Location: PH
Views: 263
Message 2 of 15

Re: Y510p Laptop monitor not recognized.

Hi Zilver , 

 

Welcome to the Community Forums.

 

How was it if you turn off the PC and power it on using the Novo button (item1 page 7). 

There should be a display showing Novo Menu offering BIOS set up. 

Check on the configuration tab for Power on display that can be changed to auto / Switchable graphics  then F10 to save and exit. 

 

Update us how it goes. 

 

Regards



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Zilver
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Registered: ‎05-11-2016
Location: NL
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Message 3 of 15

Re: Y510p Laptop monitor not recognized.

Unfortunately even when powering on with the Novo button the screen remains black(it lights up though).
And after a while the os boots up.
Sr Support Specialist
Posts: 8,545
Registered: ‎11-30-2015
Location: PH
Views: 257
Message 4 of 15

Re: Y510p Laptop monitor not recognized.

Hi Zilver , 

 

Shutdown and remove the battery , press down the power button for 12 seconds to power drain.

Turn it on using the novo button without any harddrive first see if there would be any display.

Else try is with the old harddrive to access the BIOS and make the changes.

Seems that fast boot is also enabled that we can change too.

 

Regards



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Zilver
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Registered: ‎05-11-2016
Location: NL
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Message 5 of 15

Re: Y510p Laptop monitor not recognized.

Thanks for your help, it is much appreciated.
Yet no luck though..
Tried without any hard drive, took out the battery and ac and held down the power button for a while(tried this a couple of times). Then put the ac back in and powered on using the novo button. Unfortunately, the laptop just seems to power on, the back light lights up but no visual.
On top of that even with the old hard drive no signs of bios come up. Even the lenovo logo at startup isn't showing up.

Sr Support Specialist
Posts: 8,545
Registered: ‎11-30-2015
Location: PH
Views: 249
Message 6 of 15

Re: Y510p Laptop monitor not recognized.

Hi Zilver ,

 

Using the laptop with the old harddrive , can you restart it using UEFI boot by follow this guide

Lets see how it goes.

 

Regards



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Zilver
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Registered: ‎05-11-2016
Location: NL
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Message 7 of 15

Re: Y510p Laptop monitor not recognized.

I think I should note that the old hard drive has been wiped once, as stated in my original post I installed Elementary OS on this drive before I send it to customer support.
Today though, while trying all different things to get the laptop working again I put the old, Elemantery os drive in an other laptop and installed w8 on it with the hope that it would somehow work on the y510p and that I could install one key recovery software on it, it didnt work though.
That being said I can not execute your last request.
Zilver
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Registered: ‎05-11-2016
Location: NL
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Message 8 of 15

Re: Y510p Laptop monitor not recognized.

Is there perhaps some way to display the bios on the external monitor through vga? 

Or some way to disable fastboot? I can still get in windows 10 on the ssd through the external monitor(how ever the change uefi settings as described in ur last post again results in a black main screen after reboot).

 

 

Zilver
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Message 9 of 15

Re: Y510p Laptop monitor not recognized.

I am willing to accept (half) defeat and continue with the w10 currently on the ssd. But I cant get the main screen to work on it. It seems to recognize the main screen as some weird digital flat panel(1024x768), see image: image (http://postimg.org/image/ra7uutbi9/).
And I cant seem to figure out how to undo this and make it recognize it as the normal 1080p screen is it.

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Sr Support Specialist
Posts: 8,545
Registered: ‎11-30-2015
Location: PH
Views: 233
Message 10 of 15

Re: Y510p Laptop monitor not recognized.

HI Zilver , 

 

As the old HDD have Elementary Linux based OS , we may need to boot on the Windows 10 SSD and using the external monitor to try to install the BIOS that may have been affected as it fails to project image although we know the screen is viable. 

 

Let's how this would go.

 

Regards 



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