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Spacebean
Fanfold Paper
Posts: 3
Registered: ‎12-03-2013
Location: 미국
Views: 600
Message 1 of 5

Y510p sound crackling issues

Hi guys

 

I have an issues about sound crackling.

 

I bought Y510p around OCT 21st and everything was fine except the sound, so I send my laptop for Depot repair service.

 

However, the problem was not solved, so I send it again.

 

But again, much to my disappointment, It wasn't fixed at all.

 

 

Here's what they've done for my laptop.

 

1st attempt: replaced motherboard, speakers and reload OS

 

2nd attempt: replaced motherboard, speakers, audio jack, OKR and reload OS

 

 

I also tried settings and drivers stuffs in the forum, but It wasn't helpful.

 

One solution that changing power mode helped a bit, but it was a temporary expedient.

 

Lastly, I bought an external USB sound card and tried it. Unfortunately, this one wasn't helpful either.

 

Please help...

Guru
Posts: 739
Registered: ‎07-24-2013
Location: AU
Views: 591
Message 2 of 5

Re: Y510p sound crackling issues

Is it the same on battery and charger?

====================================
I'm an INsider - not a Lenovo employee.
You can find me in gaming, Ideapad and Thinkpad forums most of the time.
Spacebean
Fanfold Paper
Posts: 3
Registered: ‎12-03-2013
Location: 미국
Views: 588
Message 3 of 5

Re: Y510p sound crackling issues

Yes it is.

 

I tried both on battery and charger, and there's no difference.

TAudio
Punch Card
Posts: 120
Registered: ‎03-22-2013
Location: Slovenia
Views: 538
Message 4 of 5

Re: Y510p sound crackling issues

If you disable wifi and ethernet in device manager, this problem still happen?

I have same problem...only I have Y580

Spacebean
Fanfold Paper
Posts: 3
Registered: ‎12-03-2013
Location: 미국
Views: 529
Message 5 of 5

Re: Y510p sound crackling issues

Yes

 

sadly, the problem is still there.

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