06-27-2009 02:49 AM
Checked my y650 today. I used the Intel Processor Identification Utility to verify they my CPU did support hardware virtualization.
I then went to see if I could configure it in the bios, and no option was there. FYI I do have windows RC installed, so I installed the new windows virtual pc anyway, and sure enough it would not work because hardware virt. was not enabled.
Unless they can guarantee a bios update to enable this feature I will be return this laptop.
07-03-2009 12:00 PM
Which number to call, which email address to request bios update?
Lenovo Global does not support Turkey. They said that i should have called Turkey, Istanbul.
I called support for Turkey,
Ersin and Turgut tried to help me and reported the issue to their managers, however i couldn't even got a single reply stating that will be a bios update or not.
So, LENOVO Headquarters, i hope you are monitoring here and provide us a solution?
I had to give up from my rock solid desktop to purchase and use y550,
Everything seems ok except missing (or disabled) vt support.
I definitely want to have this feature, this is what i paid for and not provided?
I'm working at a IT Company and suggesting people to buy Lenovo. However, if no option provided in 3 days, i will think about writing a blog post at my website and also a popular hardware forum of Turkey.
I want to return my product and request a refund if VT won't be enabled.
07-06-2009 12:58 PM
I contacted Lenovo Technical Support and opened a case file for a BIOS update. The representative indicated that another person had also recently called and that they had escalated the issue and were currently waiting for management action. She has escalated my case as well.
Looks like we're at least making some noise and getting Lenovo's attention. If you haven't already sone so, please contact Technical Support (877-453-6686) and request a fix for enabling VT support.
07-06-2009 06:21 PM - edited 07-06-2009 06:22 PM
Glad that you phoned them. If enough do perhaps it will make a difference. I'm not holding my breath and would frankly sell my Y530 but we'll see.
--Oh and no updates yet.
07-17-2009 05:07 PM