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Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 11 of 31 (724 Views)

Re: Y560p Intermittent momentary video hang/freeze

you can try to clean the fan before calling lenovo support line.


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Location: Canada
Message 12 of 31 (712 Views)

Re: Y560p Intermittent momentary video hang/freeze

Alright so the flash player issue seems to be fixed,

 

But now i have another issue. I have noticed that when i disconnect my laptop from power my laptop becomes extremely sluggish and freezes intermittently. It seems to happen even more as I lower the energy requirements on the energy management. This happens when nothing is running on the desktop, when watching videos, when playing games, when exploring through the harddrive, when on the internet.

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 13 of 31 (703 Views)

Re: Y560p Intermittent momentary video hang/freeze

have you tried to change power settings to "high performance" or "balanced"?


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Message 14 of 31 (700 Views)

Re: Y560p Intermittent momentary video hang/freeze

Yes i have. The problem persists on all settings, high perf and balanced, although less frequent than the power saving modes.

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Message 15 of 31 (687 Views)

Re: Y560p Intermittent momentary video hang/freeze

any ideas?

Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 16 of 31 (681 Views)

Re: Y560p Intermittent momentary video hang/freeze

is there any error under event logs?
( right click my computer > manage > event logs )


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Message 17 of 31 (680 Views)

Re: Y560p Intermittent momentary video hang/freeze

I seem to have 2, both from ACPI event 13
Community Moderator
Posts: 13,484
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Location: Česká Republika
Message 18 of 31 (674 Views)

Re: Y560p Intermittent momentary video hang/freeze

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Message 19 of 31 (667 Views)

Re: Y560p Intermittent momentary video hang/freeze

uninstalling power management seems to have stopped those errors, but i am also getting errors on the Disk event 11 on \Device\Harddisk1\DR1
Community Moderator
Posts: 13,484
Registered: ‎12-07-2009
Location: Česká Republika
Message 20 of 31 (659 Views)

Re: Y560p Intermittent momentary video hang/freeze

you need to install power management.

backup your datas to another dvd and contact lenovo support line. it seems you have hardware issue.


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