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DarkPhantom
Paper Tape
Posts: 7
Registered: ‎08-28-2011
Location: Texas
Views: 1,105
Message 1 of 8

Y570 2 weeks old - multiple issues

So i'm a bit frustrated here. I've only had my Y570 for 2 weeks and I thought maybe it was just breaking the battery in or something, but it seems as though the battery life does not want to exceed 2.5 hrs!

 

I've tried everything from wifi off, brightness low, gpu off, energy star mode on to the opposite, and the battery life will not exceed 2.5 hrs! 

 

It is supposed to be 4+ hrs if I remember correctly?

 

I called up tech support and the lady was telling me it was because of some services running in the background etc...I told her it has nothing to do with that, rather I think the battery may be defective or just not juiced properly at which point she says, "Oh, send it in the svc center!" 

 

Me: "Are you kidding me? It's 2 weeks old and you want me to send it in??"

Her:"Oh...what would you like?"

Me:"Send me a replacement..."

Her:"Sure, let me just put a hold on your cc and it will be removed when we get the battery back."

 

On top of all this she was trying to sell me an additional 1yr of warranty with a $50 discount for $50 - which is fine if I was keeping the laptop.

 

Specs are amazing, price was amazing (picked it up for $800 - i7,6gb,750gb hdd,gt555m) just hoping it lives up to its name.

 

 

Would you guys be so kind as to post real battery life life usage?

 

 

edit: So now there have been several issues with the laptop Smiley Sad

 

I have had 2 BSODs occur randomly within the past 2 weeks while doing normal word-processing at which point, the switch in the front of the laptop would not function.

 

The wireless is having a hard time connecting at school, at home it works fine, but doesn't work at school - always getting a "limited connectivity". Everyone else is able to connect but me.

 

I am seriously considering returning this laptop Smiley Sad

Retired Moderator
Retired Moderator
Posts: 13,719
Registered: ‎12-07-2009
Location: CZ
Views: 1,091
Message 2 of 8

Re: Y570 battery life - only 2.5 hrs?!

battery life (and recharge times) will vary based on many factors including screen brightness, applications, features, power management, battery conditioning, and other customer preferences.

have you tried to use lenovo power management to change the power options? ( use balanced or energy saver mode )

http://www.krasotaiskusstva.com
Sfairat
802.11n
Posts: 145
Registered: ‎08-04-2011
Location: Odessa, Ukraine
Views: 1,086
Message 3 of 8

Re: Y570 battery life - only 2.5 hrs?!

Battery life of my y570 varies greatly from one to five+ hours, in most cases it should be around 4 hours, I think - once I watched hd video on lowest brightness for nearly four hours. Battery life depends mainly on GPU/CPU load, so you should check for processes that "eat" CPU first.

I may also advice you a couple of things: firstly, check if discrete GPU is running. It consumes much power, so it can be the cause of your problem. if not, you may install some software, which can monitor the power usage and battery capacity, for example, hwinfo can do it(it's free and can be easily found in google). In "sensors" tab of it you can see CPU load, power consumption and total battery capacity, which is designed to be ~6.250Wh(it's strange, but for this laptop software shows ten times lesser power consumption/capacities, than it actually is). If it's much lesser after full charge, then something with battery is wrong.

DarkPhantom
Paper Tape
Posts: 7
Registered: ‎08-28-2011
Location: Texas
Views: 1,077
Message 4 of 8

Re: Y570 battery life - only 2.5 hrs?!

by discrete software you mean the nvidia GPU yeah? (i.e. switch on the front?)

I've turned it off as well as other functions that would drain battery and using the battery management via lenovo.

Still nada - so i'm just waiting for the new battery.
DarkPhantom
Paper Tape
Posts: 7
Registered: ‎08-28-2011
Location: Texas
Views: 1,073
Message 5 of 8

Re: Y570 battery life - only 2.5 hrs?!

updated OP with some other problems...
ALTUVE3D
Fanfold Paper
Posts: 14
Registered: ‎08-25-2011
Location: Venezuela
Views: 1,066
Message 6 of 8

Re: Y570 battery life - only 2.5 hrs?!

Darkphantom,

 

You asked in my post about the battery life on my Y570, today i did a test with half the battery (around 47%-49% charge) since i forgot to charge it.

 

I burned two DVD´s, downloaded assets for a project, and used Photoshop, i was able to use it for around 2 hours 10 min before it got to 10% which said that i had 45 more minutes to keep using it.

 

I have turned off: Nvidia GPU, WiFi, and Bluetooth. I also turned down the monitor brightness with Energy Star.

 

Greetings.

 

P.S: My model is the Y570 I5

DarkPhantom
Paper Tape
Posts: 7
Registered: ‎08-28-2011
Location: Texas
Views: 1,034
Message 7 of 8

Re: Y570 battery life - only 2.5 hrs?!

Wow, that is substantially more than what i am getting - at 50% I get 1 hour if even that. I have the i7 with the GT555m - but it shouldn't matter because it should down throttle the cpu and the gpu is off when I am on battery most of the time.
Former Employee
Posts: 2,437
Registered: ‎04-10-2011
Location: Malaysia
Views: 962
Message 8 of 8

Re: Y570 2 weeks old - multiple issues

hey DarkPhantom,

could you PM to me the following :



Name:
Country:
Mobile:
Email:
MTM [machine type model]:

(To locate MTM - http://support.lenovo.com/en_US/FindProductNumber.page#find)

S/N:
Date of Purchase:
Case/Order Number : (if any)

Screenshot of Error(if applicable) : (upload it to a hosting site and paste the link here)

Location of unit : Home / Repair Center (delete where appropriate)

Description of issue :





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