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mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,327
Message 1 of 10

Y570 Not able to switch from Intel to nvidia. Switch not working.

I just noticed recently that when I tried to switch from from the Intel Graphics to the Nvidia card, the light didn't come on. Also I don't know if its related, but there is a weird slowness overall with the computer. Everything seems clean and ok. However I thought it be odd the the switch isn't working any longer and I can't access the Nvidia options either because it isn't connected according to the device manager.

 

I can't find any related issue so I decided to post. Any thoughts or recommendations?

 

Thank you for your help.

zitnikp
Token Ring
Posts: 162
Registered: ‎01-06-2012
Location: Slovenia
Views: 2,295
Message 2 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

I would get it to service if you still have warranty and don't want to possibly void it. Does the silver switch button jump back to its place when you press it? Or does it feel like it hasn't got a spring to push it back?

mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,277
Message 3 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

The switch feels like normal. It's slides back on its own.

fiesta
802.11n
Posts: 134
Registered: ‎12-18-2011
Location: Athens
Views: 2,273
Message 4 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

What are the settings at in the Nvidia control panel.

Go to device manager and make sure device is enabled.
mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,253
Message 5 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

I am unable to access the Nvidia CP.

Device Manager / Device Status of the NVidia Video Card states: Windows has stopped this device because it has reported problems. (Code 43).

When trying to open the Nvidia Control Panel, error message pops up: "NVIDIA Display setting are not available. You are not currently using a display attached to an NVIDIA GPU."

This latter message would make since because the GPU isn't turned. I understand that.
However my problem is, the GPU won't turn on.

I did notice in the Programs list there are two NVIDIA applications listed.
- NVIDIA 3D Vision Controller Driver 266.34
- NVIDIA Graphics Driver 267.43
Would this create a conflict with the driver and prevent it from turning on or do these work in conjunction with each other?

Thanks again for all your help. It's very much appreciated.
fiesta
802.11n
Posts: 134
Registered: ‎12-18-2011
Location: Athens
Views: 2,244
Message 6 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

Could be both!

 

Are you running on Win 7 32 or 64 bit??

 

Any antivirus software installed?

 

Looks like the driver is down or incompatible, i think you should disable and reinstall it updated.

 

Before that, hit the One Key Recovery Button, in order to return to initial back up (back up your data first).

 

Then focus on the drivers.

 

Let me now the status after the OKR.

 

Good Luck!!

Smiley Happy

 

velenoso666
802.11n
Posts: 410
Registered: ‎01-24-2012
Location: Australia
Views: 2,235
Message 7 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.


@mrthedave wrote:
I did notice in the Programs list there are two NVIDIA applications listed.
- NVIDIA 3D Vision Controller Driver 266.34
- NVIDIA Graphics Driver 267.43
Would this create a conflict with the driver and prevent it from turning on or do these work in conjunction with each other?

Looks as if it could for sure, do a clean install of these drivers 285.79 and see how it goes. if that don't do it try this MS fix it sites program.

mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,218
Message 8 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

Thanks fiesta and velenoso. When I get a moment, life has been busy, I'll try the drivers first, then if no success then OKR.

I'll keep this thread up-to-date as to my progress when I complete the above tasks.
mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,175
Message 9 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

Tonight I made some attempts to remedy this issue using some of the recommendations.
First before I dive in with what I did. Something bizarre happened.
Windows did a general auto update.
"Update for Windows 7 for x64-based Systems (KB2679255)"
After the obligitory restart that is required, I noticed the light that indicates that the Graphics card is turn on, was lit up. 

I am completely unsure why the light decided now to come on. I tried the switch but it still has no effect on the card or the indicator light.

I then begin the following. All to no avail and in this order:

- Downloaded both the MS fix and NVidia driver linked previously.

- Ran the MS Fix tool.

     - Results indicated there was an error detected with the card. But no further info or fix.

- Uninstalled the two NVidia Drivers that were installed. (restart required)

     - It found and installed a generic vga driver on reboot. I'm assuming to fill the nvidia card as it had no drivers connected to it.

- Installed Newly downloaded NVidia driver. (Restart required)

- No changed so I uninstalled the NVidia 555M device from the device manager. (Reboot Required)

     - It found NVidia 555M and Installed with no error

     - When viewing device manager it notes there isn a problem.

- I located drivers in the Lenovo backup drive and did clean install.

    - Learned that the two drivers I previously posted were what were installed as a result of the backup driver installation.

 

However I'm back to square one with no change, other than the indicator light being on instead of off.

 

I'm not ready to attempt the OKR yet. I need to do some backup before I go that route.

 

If this helps anyone in regards to analysis, any more ideas are helpful and welcome. If I come across anything else in my attempt to fix I'll post my procedure.


Thanks again.

mrthedave
Paper Tape
Posts: 6
Registered: ‎04-01-2012
Location: Sacramento, CA
Views: 2,171
Message 10 of 10

Re: Y570 Not able to switch from Intel to nvidia. Switch not working.

After doing a little more research. I was able to locate an application in Windows called Reliability Monitor.

Its shows me a diagram of when there were critical alerts.

And I found some info when this issue may have started.

 

3/24/11 - NVIDIA User Experience Driver Component - Stopped working

 

I open the technical details and this is what it prints out:

 

----------------------------------------------------------------------------

Description
Faulting Application Path:    C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe

Problem signature
Problem Event Name:    APPCRASH
Application Name:    NvXDSync.exe
Application Version:    7.17.12.6743
Application Timestamp:    4d6d0796
Fault Module Name:    NVXDApiX.dll
Fault Module Version:    7.17.12.6743
Fault Module Timestamp:    4d6d0b76
Exception Code:    c0000005
Exception Offset:    000000000004beff
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    f5ce
Additional Information 2:    f5ce8f4a7589b1c98a0454afbb2f852b
Additional Information 3:    0961
Additional Information 4:    09619c0c7f5857ebdbd4bd778967c906

Extra information about the problem
Bucket ID:    33678121

------------------------------------------------------------------------

 

 

I hope this a benefit to anyone that is willing to help me.

 

Thank you so much.

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