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bluefrost13
Blue Screen Again
Posts: 1
Registered: ‎02-08-2013
Location: Canada
Views: 1,963
Message 1 of 3

Y580 Doesn't detect charger

A few days ago, I ran a battery gauge reset, and since then, the computer won't charge normally, or detect if the charger is plugged in. I've seen other threads where people have had the same problem, but the only solution that was there was get it repaired somewhere. The only way I can get it to charge is the method here, it's really annoying having to do this every time.

 

Is there another solution, or do I really have to take it somewhere to get it repaird

Social Support Agent
Social Support Agent
Posts: 5,822
Registered: ‎02-11-2012
Location: PH
Views: 1,925
Message 2 of 3

Re: Y580 Doesn't detect charger

hi bluefrost13,

 

Welcome to the Lenovo Community.

 

Windows uses the Microsoft ACPI Compliant Control Method Battery to charge laptop' batteries. Cab tiy try to:

 

1. Boot into the BIOS by pressing F2. When you're in, press F9 to load BIOS to defaults and press F10 to save and exit BIOS.

2. Refresh this settings under Device Manager (click Start > type Device Manager > navigate to Batteries > right click and uninstall Microsoft ACPI Compliant Control Method Battery and reboot).

3. If this doesn't work, the last thing that you could do is to press the One Key Recovery button to restore the unit to factory settings.

 

If all of the above fails,  there's probably a problem with DC-IN jack and there's no choice than to send the unit in for service. Support phone list here.

 

 

Hoep this helps.



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Scal24
Paper Tape
Posts: 5
Registered: ‎12-27-2012
Location: Wisconsin
Views: 1,922
Message 3 of 3

Re: Y580 Doesn't detect charger

Same thing happened to me about 3 weeks ago. Sent it in last week, got it back and it says teh charging port was loose...

 

So now it's fixed but half of my keyboard doesn't work. Woohoo.

 

PS- don't run a battery guage reset with Lithium-Ion batteries, it can mess them up. And after this experience, I don't think i'll ever run one again.

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