Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

Lenovo NotebooksLenovo P, Y and Z series Notebooks
All Forum Topics
Options

8 Posts

01-11-2013

Canada

2 Signins

158 Page Views

  • Posts: 8
  • Registered: ‎01-11-2013
  • Location: Canada
  • Views: 158
  • Message 1 of 3

Y580 Lenovo EasyCamera

2013-01-11, 3:38 AM

Recently, I got a replacement Y580 and I found the web camera is much clear than the old one.

I went to device manager and find the old one is Azure with Realtek driver 6.2.8400 dated 9/28/2012,

while the new one is Vimicro with it's own driver 13.12.824 dated 8/24/2012.

 

My defective old one was manufactured on 121206 and my replacement is 130105...without that

replacement, I have no way to find that the webcam can have so big difference.

 

When I have the old one, I compared skype self image with my iPad 4 and thought the quality of the

webcam is low...now I know, with the same specification, the part quality can have so much difference

 

the old one is blur and redish and new one is white, sharp and clean, almost iPad front camera quality.

I post here just want to know whether they do change the parts with same model/specification over time.

Thanks.

 

Reply
Options

6095 Posts

02-11-2012

Philippines

4459 Signins

274727 Page Views

  • Posts: 6095
  • Registered: ‎02-11-2012
  • Location: Philippines
  • Views: 274727
  • Message 2 of 3

Re: Y580 Lenovo EasyCamera

2013-01-16, 21:50 PM

hi ExperienceY580,

 

Welcome to the Lenovo Community.

 

The Lenovo Y580 comes with a HD720p Camera on top of screen with a 1.0-megapixel fixed focus LED indicator. The old defective one that you had probably have a bad camera lens that's why the quality is poor. Over time OEMs  update their spare parts list if they found issue or possible design flaw on a certain unit or part (in your case, the camera). This is usually done per batch (either montly or weekly) - after they find the defect, they will re-rewrite the design with a new part and will ship another batch with the "fixed" part / unit.

 

 

Hope this helps.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow us @LenovoSupport on Facebook and Twitter!

Reply
Options

8 Posts

01-11-2013

Canada

2 Signins

158 Page Views

  • Posts: 8
  • Registered: ‎01-11-2013
  • Location: Canada
  • Views: 158
  • Message 3 of 3

Re: Y580 Lenovo EasyCamera

2013-02-05, 3:17 AM

Got my second replacement...(what a joke: 2 defective in a row...) anyway

 

the webcam is same as the 1st one...very redish at beginning and now gradually turns to yellow, but definitely not like the 2nd one (cold white image either in camera app or skype)

 

I then find the BD disk is an old one, the label is dirty and ripped up...Sony brand manufacturing date 05-2012, my first y580 BD is Toshiba at 09-2012 and 2nd Hitachi 10-2012 (I still have the 2nd Y580)

 

What should I do, why Lenovo treat customer like this?

Reply
Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop
X

Save

X

Delete

X

No, I don’t want to share ideas Yes, I agree to these terms