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MajorKalhoun
What's DOS?
Posts: 1
Registered: ‎01-25-2013
Location: Panama City, FL
Views: 706
Message 1 of 2

Y580 Unable to create WIndows Restore Disks and OS already corrupted causing disk use to max at 100%

I have followed the instructions for creating Windows 8 restore disks and find no option on your OneKey recovery to create one. Since I purchased a WIndows 8 license with this machine, I certainly would like access to the backup operating system I purchased.

 

This machine has not run correctly since I purchased it and often the drive use maxes out at 100% so it is about as effective as a rock when it does.

 

I very much regret purchasing this laptop.

Community SeniorMod
Community SeniorMod
Posts: 7,217
Registered: ‎01-13-2008
Location: US
Views: 701
Message 2 of 2

Re: Y580 Unable to create WIndows Restore Disks and OS already corrupted causing disk use to max at

Hello and welcome,

 

Here is the procedure for creating recovery media:

Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload

 

Since your machine may not be able to create media if it is already failing, your best bet is to call support and request a recovery DVD set.  There may or may not be a charge depending on your situation.

 

Z.

 

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