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2 Posts

01-25-2013

Panama City, FL

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Y580 Unable to create WIndows Restore Disks and OS already corrupted causing disk use to max at 100%

2013-01-25, 14:04 PM

I have followed the instructions for creating Windows 8 restore disks and find no option on your OneKey recovery to create one. Since I purchased a WIndows 8 license with this machine, I certainly would like access to the backup operating system I purchased.

 

This machine has not run correctly since I purchased it and often the drive use maxes out at 100% so it is about as effective as a rock when it does.

 

I very much regret purchasing this laptop.

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8353 Posts

01-13-2008

US

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Re: Y580 Unable to create WIndows Restore Disks and OS already corrupted causing disk use to max at

2013-01-25, 15:12 PM

Hello and welcome,

 

Here is the procedure for creating recovery media:

Methodology to create Recovery Media and reload a Lenovo system with Microsoft Windows 8 preload

 

Since your machine may not be able to create media if it is already failing, your best bet is to call support and request a recovery DVD set.  There may or may not be a charge depending on your situation.

 

Z.

 

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