01-01-2013 05:18 AM
I'm sorry if a similar question has already been posted here, but I couldn't find it myself. I'm having really weird problems with my brand new Y580. It doesn't detect the charger, and because of this - won't charge. I managed to figure out how to temporarily fix the problem, but it keeps on happening. Long story short:
What's wrong: (after applying a temporary fix and the laptop IS charging) when I unplug the charger and plug it back in again, the laptop doesn't detect it (it keeps on draining the battery and does't prompt that a charger is connected). The same happens when I close the lid and open it again - the charger magically disconnects itself.
My temporary fix: I somehow managed to get the laptop working when connected to the charger after applying these steps:
As I mentioned, this fixes my problem only temporarily as I can't close the lid or unplug the charger without repeating the same procedure. I'm pretty sure the same thing happens when I simply switch the laptop off from the OS level.
I'm using Windows 8 now but the same thing happended when I was on Windows 7.
Has anybody had a similar experience? I appreciate your help and advice.
01-01-2013 06:07 AM
I checked the charger again and it seems that it's not working when I unplug it a plug it back in. If I get the charger working and close/open the lid or restart the machine, it is still working fine. Any ideas why unplugging and re-plugging the charger makes it unavailable for the laptop?
01-01-2013 09:15 AM - edited 01-01-2013 09:16 AM
I'm having a bit similar problem with my y570, however, my problem only persists while the power management is on best battery health mode. In order to recognize the charger, I have to unplug the charger from my laptop, change power management to optimize for battery runtime mode, replug the charger to the wall socked, plug the charger to the laptop again, then the laptop recognizes plugged in charger.
My problem started when I was resetting battery gauge (probably an error occured) about a week ago. I'm still trying to fix it, and I think the problem source is the BIOS since restoring the laptop to factory default doesn't fix it.
01-01-2013 12:12 PM
Thanks for your replies, guys. It's good to know that I'm not the only one with this problem. I'm resetting the battery now using the Power Management tool provided by Lenovo (this will be the second time) but it's stuck at 99% and still charging. Not sure if it's going to finish tonight, but will definitely let you know.
01-02-2013 05:55 AM - edited 01-02-2013 05:59 AM
OK, here's a quick update. I'm afraid I won't be of much help from now on as I just returned from the store where I bought my Y580. I got a full refund with not problems at all, and to be honest with you guys, I wouldn't recommend replacing/repairing the laptop. It's just easier this way.
Anyway, I wish you more luck with your laptops than I had with mine.
01-13-2013 02:11 PM
Yes, I too have the same problem as described here:
The only fix I have is to remove the battery, shut down the computer, unplug the AC adapter from the wall, then power up again with the AC adapter plugged in.
I'm glad I'm not the only one with this problem!
01-21-2013 02:01 AM
Does anyone else have this same problem or know the way to fix it?
Exact same thing happened to me, after performing a batter reset the system no longer recognizes the charger being plugged in.
Returning this to the store would be really difficult for me as I bought it in a different country