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y580owner
Fanfold Paper
Posts: 5
Registered: ‎03-28-2013
Location: Canada
Views: 828
Message 1 of 7

Y580 intermittent wifi connection loss: "no internet access"

Hello all,

 

I have a Y580 which seems to lose its connection about once an evening while I'm gaming.

 

- Connection regularly works fine, signal very strong.

- Other devices remain connected wirelessly when it happens, only the y580 loses connection.

- I get disconnected from my game, and at first it doesn't look like anything is wrong, but then the wireless connection gets that yellow triangle over it, and, while still connected, says "no internet access".

- At this point simply hitting disconnect and reconnect on the connection works and I'm back online.

It's Win7, purchased a few months ago.

- I tried downloading the latest version of the wireless driver from intel as suggested in another post and it didn't fix the issue.

- The laptop is always plugged in and is on a cooling pad.

- McAfee and other crapware are uninstalled.

 

Is it possible that this happens because of overheating while I'm gaming?

 

Any help appreciated as it's a major problem for me (even though I can reconnect immediately, I may have lost some hours of progress in a dungeon run or something from the disconnect!)

y580owner
Fanfold Paper
Posts: 5
Registered: ‎03-28-2013
Location: Canada
Views: 786
Message 2 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

bump. My issue is not exactly the same as the other one on the front page though.

y580owner
Fanfold Paper
Posts: 5
Registered: ‎03-28-2013
Location: Canada
Views: 762
Message 3 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

bump

richies
Paper Tape
Posts: 4
Registered: ‎04-01-2013
Location: virginia
Views: 744
Message 4 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

I have the same problem too. I did reinstalled driver, and also did one key recovery to factory settings but no help at all. Then I figured it out by searching through internet and by some of my personal experience. I have 2 solutions for you (it worked for me but I dont know if it works for others Smiley Very Happy ):

 

First solution: Re-format hard drive and re-patitioning hard drive, I just backed up everything on the external usb and external hard drive. Then I do a clean windows install ( read this thread http://forum.notebookreview.com/ideapad-essential/690046-lenovo-y580-clean-install-guide.html ) and got everything worked. My wireless signal has improved alot. I can watched full hd 1080p on youtube pretty smooth and it loads really fast. 

 

Second: if you have some bucks, like $25, and dont want to mess with hhd and stuffs, I would suggest you buy an usb wireless adapter like this one I bought: http://store.linksys.com/Linksys-AE3000-Wirelessn-usb-adapter-refurb_stcVVproductId151065002VVviewpr...  it is refurbished product but trust me you dont need to spend double amount of money just to get a "new" one. it works with windows 8 (you can install driver of windows 7). Driver download here: http://support.linksys.com/en-us/support/adapters/AE3000. Since I got usb wireless adapter, I have never got disconnected. 

 

Some good articles: http://forum.notebookreview.com/ideapad-essential/688883-how-restore-onekey-recovery-function-after-...

 

http://webcache.googleusercontent.com/search?q=cache:4O77ldVw0J4J:support.lenovo.com/en_IL/research/...

 

http://www.7tutorials.com/command-prompt-advanced-disk-management-commands

 

Good luck bro !

 

angryuser
What's DOS?
Posts: 1
Registered: ‎04-03-2013
Location: Mars
Views: 714
Message 5 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

Thats the only option atm, i tried everything also from intel forum, its a crapy wifi card that they made and theres nothing u can do about it, just buy that usb wifi and next time dont buy brand new laptop, wait for users opinions.

y580owner
Fanfold Paper
Posts: 5
Registered: ‎03-28-2013
Location: Canada
Views: 681
Message 6 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

Thanks guys, I was afraid of this answer.

 

That really sucks though. If this is a known and widespread problem it's kind of bad that we're required to buy external hardware to make up for it.

y580owner
Fanfold Paper
Posts: 5
Registered: ‎03-28-2013
Location: Canada
Views: 654
Message 7 of 7

Re: Y580 intermittent wifi connection loss: "no internet access"

Anyone from Lenovo want to chime in on why we need to buy external hardware to make up for what appears to be a common hardware defect in the Y580s?

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